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grancia avatar grancia commented on June 21, 2024

Can you share FBCaptureSDK.txt in your project folder?

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cieraej avatar cieraej commented on June 21, 2024

FBCaptureSDK.txt

Thank you for getting back to me so quickly!
It currently doesn't put out any errors pertaining to the issue. The only errors in this file are when I was trying to push it to an 8k video file.

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cg439 avatar cg439 commented on June 21, 2024

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grancia avatar grancia commented on June 21, 2024

I can't download your attached log file. Can you just copy and paste here?
Also as cg439 said, we don't support more than 4k encoding by limitation from AMD and NVIDIA's hardware encoding APIs.

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cieraej avatar cieraej commented on June 21, 2024

pc: AMD Ryzen 51600
os: Windows 10
gfx card: NVIDIA GTX 1070 Ti
resolution: 4096 x 2048 & 2048 x 1024
and context of what you are encoding? encoding a unity scene using the encoder object provided/
video example: https://vimeo.com/264512278

The log file :
[ 2018-04-12 17:11:48 ]: Capture SDK Version: : 1.20
[ 2018-04-12 17:11:49 ][INFO]: Output folder already existed
[ 2018-04-12 17:11:49 ][INFO]: It's invalid texture pointer: null
[ 2018-04-12 17:11:49 ][INFO]: WAV file name ==================> : D:\Unity Projects\MakingWater_ClinkenFilms\MakingWater\Gallery/movie_2048x1024_2018-04-12 05_11_49.wav
[ 2018-04-12 17:12:00 ][INFO]: Released wave file resources
[ 2018-04-12 17:12:00 ][INFO]: Audio transcoding. Source file name ==================> : D:\Unity Projects\MakingWater_ClinkenFilms\MakingWater\Gallery/movie_2048x1024_2018-04-12 05_11_49.wav

(this log file hasn't updated anything since i stopped trying to make 8k videos)

Let me know if you need anything else to help diagnose the problem!

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grancia avatar grancia commented on June 21, 2024

That issue seems to be what I fixed few weeks ago.
Since we're preparing for releasing 2.0 soon, I didn't update current version for a while.
But for your test, I will update latest version of 1.0 today. If you still encounter the issue, please let me know.
Thanks,

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cieraej avatar cieraej commented on June 21, 2024

Amazing!

Thank you so much for the time spent on helping me fix this issue! It is very much appreciated :)
Will update you on whether the fix is successful.

Best,
Ciera

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grancia avatar grancia commented on June 21, 2024

Updated Capture SDK v1.3. Please check it out..

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cieraej avatar cieraej commented on June 21, 2024

It is still doing it! The only way I can make it a bit better is by reducing the complexity of the scene. But it isn't too intensive as is. I will try to see if dropping to the version of Unity you're using might help? Do you have any other suggestions?

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cg439 avatar cg439 commented on June 21, 2024

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grancia avatar grancia commented on June 21, 2024

I think you're already rendering heavy scene? Because of that, it seems like GPU doesn't have enough room for encoding work.
Can you grab the latest code that I just pushed and try with lower "fps" value on CaptureOption?(like 30 fps to 24 fps) c093af0

And as Chetan said, if you're using old graphics card, then you need to update the driver too.

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