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Comments (10)

JamesGeiger avatar JamesGeiger commented on July 3, 2024

@vita444 First, disable all plugins and see if that does anything. Second, please create a pastebin with your function so I can take a look. Also, do you have a live link to your site?

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vita444 avatar vita444 commented on July 3, 2024

@SeamlessThemes Thanx for your fast reply. I thought of broken scripts and disabled them in the meanwhile. It worked so far that the submenus were shown again. But the width was limited, so the titles of the subpages were cut.

I tried your advice and disabled and enabled all plugins again. It seems the mistake was related to the plugin "pb-embedFlash". After disabling this one everything seems to work properly now. So my question seems to be solved.

Nevertheless if it helps to fix something else, I still can create a pastebin. Because I am no developer, but just a private user I would need some advice for that and more detail which function would be needed. Should I create one and link to my site?

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JamesGeiger avatar JamesGeiger commented on July 3, 2024

Yes, why not...it won't hurt to have me take a look :)

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vita444 avatar vita444 commented on July 3, 2024

:-D Hopefully not! ;-)

So, how can I create a pastebin and which function did you mean?

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JamesGeiger avatar JamesGeiger commented on July 3, 2024

Well, you can just paste your whole functions.php into http://pastebin.com/ and then save it and then link it here.

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vita444 avatar vita444 commented on July 3, 2024

Ok, let's see, if it works. :-)

http://pastebin.com/BFuXP8pP

This is the function.php of the child theme. As far as I rememberI did not change it.

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JamesGeiger avatar JamesGeiger commented on July 3, 2024

It looks fine, but there seems to be a lot of legacy code in there...I am not sure if its needed.

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middlesister avatar middlesister commented on July 3, 2024

I was going to refer your question to the support forums, but I see you also posted there. These things are best handled in the forums, since then others can see and benefit from solving shared problems. Github is not the place for support.

That said, I am glad that you found a solution to your issue. I suggest you move any further discussion to the forums instead.

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vita444 avatar vita444 commented on July 3, 2024

Hi middlesister, I am happy to have found a solution, too. :-) At first I was not sure if it is a theme problem or one caused by Wordpress itself. Because I am no developer, but assumed it to be neccessary to know it for bugfixing in further releases I posted it here as detailed as possible to make it easier to fix the bug. (Thanks again to SeamlessThemes for his detailed help! I learned a lot during this thread for beeing able to help myself in futre in a better way, thanks. :-) ) Sorry if I caused any inconvinience or "stole" any time.

As you said for getting support for the solution I opened a post in the forum, too. But not a single person did even react. :-( Thanks God, someone in a non-theme-related forum could help me. I posted the solution and closed the thread in the forum as resolved.

Just for my information and to make sure to post the right issue at the right place in future - whatfor are the forums and whatfor Github exactly? I thought, Github is for bugfixing by theme producers and forums for user's problems? Did I misunderstand that? (Usually I create marketing strategies, so software developing is a new world for me and I do not speak the language correctly or know all countries yet . ;-) Sorry for maybe asking "dumb" questions. )

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middlesister avatar middlesister commented on July 3, 2024

Yes I saw you did not get an answer in the forums very quickly. It's a bit unfortunate since everything is done by volunteers and the response time on the forums can be a bit long sometimes. The old forums used to be very active but not everybody followed in the move to the old domain. Plus I do not get email notifications on new threads in the forums, but I do get notifications on activity in github.

My time has been focused on getting the new release ready so I have not been able to monitor the forums very well. If not others step in, I am sorry that the delay in getting answers can get long. All I can hope for is for users patience.

Yes github is for reporting bugs and forums is for troubleshooting. The thing is, your question suspected a bug but didn't know it. It was more a troubleshooting question than a bug report. A bug report can look like:

When I do [some action], [something] happens. I expect [something else] to happen instead.
To reproduce the error do this:
     bla, bla, bla
My Thematic version is x.x and I am running WordPress x.x

Something "not working properly" is not exactly a bug report but more a call for help. In the forums, we can help track down the cause of the problem, and if it turns out to be a bug in Thematic then create an issue in github when we know exactly what the problem is. The issue list is like a todo list for continuing development. A "I have a problem but I don't know if it's WordPress, Thematic or my service provider" is not exactly a todo item. :)

Do not be sorry for anything. I understand things can be confusing sometimes, especially for a newcomer. You needed help and you got it. All is well.

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