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frknbasaran avatar frknbasaran commented on July 20, 2024

Hello

What is your Countly version?

Thanks for your reporting.

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raulotaolea avatar raulotaolea commented on July 20, 2024

Hi there !

My version is Countly Community Edition v18.08.2

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frknbasaran avatar frknbasaran commented on July 20, 2024

Hello again, thanks for quick reply :)

Some users were reported similar problem to us and we've applied some fixes to new version of Countly. Is it possible to update your Countly instance to latest version?

https://github.com/Countly/countly-server/releases/tag/v19.02.1

If problem still continue to happen, we can inspect your case especially again.

Thanks again.

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raulotaolea avatar raulotaolea commented on July 20, 2024

Thanks @frknbasaran!
I will update it to check if the rest of the data is saved successfully.

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