This package contains the functionality to download all ticket or article attachments as a single zip file.
Home Page: https://www.znuny.com/add-ons/download-all-attachments
With this extension you will be able to download all attachments of a single article or of the whole ticket at once.
Prerequisites
Installation
Use the online repository or download the package and install it via admin interface -> package manager.
Configuration
No further configuration required.
Download
Download the latest version.
Professional Support
For this add-on and for Znuny in general visit www.znuny.com. Looking forward to hear from you!
Enjoy!
Your Znuny Team!
Hi!
I am tring to use this plugin, but Cyrillic file names harmed within zip file.
Did you test it with non latin file names ?
@thorsteneckel
can't unzip Chinese file name in zip archive, english file name is fine. thanks.
i am try in Ubuntu 12.04(libarchive-zip-perl-1.30) and Win7 64bit, this is unzip log:
$ unzip Attachments\ Ticket\ 2013120464000102.zip
Archive: Attachments Ticket 2013120464000102.zip
warning [Attachments Ticket 2013120464000102.zip]: 96 extra bytes at beginning or within zipfile
(attempting to process anyway)
error [Attachments Ticket 2013120464000102.zip]: start of central directory not found;
zipfile corrupt.
(please check that you have transferred or created the zipfile in the
appropriate BINARY mode and that you have compiled UnZip properly)
Change:
Kernel::Output::HTML::TicketMenu::Generic to Kernel::Output::HTML::TicketMenuGeneric
in
Kernel/Config/Files/Znuny4OTRSDownloadAllAttachments.xml
I suggest to move the menu entry AgentTicketDownloadAllAttachments under the Miscellaneous sub menu
Can't build package with '5.0.x' in sopm
File: Kernel/Modules/AgentTicketDownloadAllAttachments.pm
$Filename .= ' ($AttachmentNames{ $Filename })';
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