A small tool/utility to download your Neos Account contents to your local computer.

While every effort is made to download everything from your account, this utility may miss or lose some data. As such we're unable to offer any guarantee or warranty on this application's ability. This is in line with the License but this additional disclaimer is here in the hopes of transparency.

Please refer to the License file for additional commentary.

1. Click this link
2. Scroll to the section of the page that says "Assets".
3. Click on the Asset(Zip File) that matches your operating system (Windows or Linux) (You DO NOT need the source code zips)
4. It will download
5. UnZip the downloaded Zip file
6. Enter the folder from the Zip file
7. Run the Exe (Neos Account Downloader.exe) by double clicking it.

Follow the instructions above.

Backing up Neos content given the current circumstances seemed wise.

No.

The files are mostly machine readable collections of entities from your account, feel free to poke around.

You could however, write additional tools that do stuff with them.

This is not a supported use case of this utility. No effort will be made to support this. You could make your own tooling to do that though.

Ideally no, the local store that this app builds will in some cases handle duplicate assets in a way that will reduce total file size if you use the same folder for multiple accounts. The download location can handle as many accounts as needed.

Yes, but if you do this, you'll need to use two separate folders which we do not recommend. You may also breach some rate limits Neos has in place on its cloud infrastructure.

For assets, we skip downloading them if an existing asset is found. This makes many downloads incremental rather than starting from scratch.

For assets, we skip downloading them if an existing asset is found. If your progress statistics or report etc. show 0/xyz etc then it means that no new assets were found.

This diagram might help:

• Assets: Anything that makes up an element in Neos that is not the structure of it within the inspector. So Image,Sounds,Videos,Model Files. These are downloaded incrementally
• Records: Records contain a manifest of all assets that are required to represent an item or world. These are downloaded each time.
• Everything Else: JSON Soup. Just JSON Files of various types. Contacts, Messages etc. These are downloaded each time.

Please open an issue the format doesn't really matter provided you clearly explain your problem and provide a log file if you'd like.

Sure, email one to: [email protected] I know its awkward but that goes straight to the author no one else.

At the end of your download you might see asset or record failures.

• A record failure usually means that an entire item/world/avatar failed to download, you won't have any assets from that record because the tool could not download the Record to find them
• An asset failure means a part of a downloaded record could not be downloaded.

In both cases, make sure you take a look at the UI scrolling left and right etc. Better UI for this area might be a focus if we continue to see errors. In both events the details are logged to your log files too.

In the top bar menu for the tool click Help -> Open Log Folder. It'll take you right there.

If you switch languages then the currently active page you're on will not update to the new language.

Localization defaults to your computer's language, so for most people this hopefully should not be a problem, but for now change your language on the Getting Started screen.

Neos assets and records are stored in a way that makes it difficult for us to estimate the total number of records required for download. Due to this we sometimes discover more that need to be queued for download as we go. Causing numbers to jump around a little bit.

Thanks for your interest in contributing, in all cases except for localization please open an issue before opening a PR.

We'd love help with localization.

You have two options when localizing.

We're trying out Weblate for online localization, it will enable you to localize Neos Account Downloader without downloading anything from right in your browser, it is really cool.

We're still setting up Weblate but tune in soon for some more information.

1. Duplicate: https://github.com/GuVAnj8Gv3RJ/NeosAccountDownloader/blob/main/AccountDownloader/Properties/Resources.resx
2. Save it as Resources.<your language code>.resx
3. Translate
4. PR it

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