I had setup vultr whmcs module previously and created vps successfuly & client area got option like stopping,starting server.
After that I setup all my products for customers. Now as long as I create a server from client area, the panel does'nt give options to start/restart and stop server.( rather it remains same with create server option)
One think I remember is that I had updated my whmcs to 7.9.2 in between my test run & actual run

Your Environment:

• Server PHP Version 7.2
• Server Operating System and Version CLOUDLINUX 7.7 (v84.0.22)
• WHMCS Version 7.9.2
• Your desktop OS: windows 10, chrome (Version 80.0.3987.163 (Official Build) (64-bit))

Detailed steps to reproduce error on fresh install
Install WHMCS and the install vultr WHMCS module.
All all IPv4 and IPv6
Create VPS "product" in whmcs using vultr
Allow server IP in vultr api settings.
Create VPS ,
Server will be created on vultr BUT client area is NOT updated with start/stop, restart option (rather it remains same with create server option)

All logs have http 200 status

In the WHMCS order process, the client is asked to provide a password for the VPS.
When the VPS is created, some random password is set automatically.
The VPS password is different than the client provided password.

Olá, boa tarde!

Na hora que vou finalizar um pedido de uma VPS, no pedido eu marco que eu não quero backup automático, mas por algum motivo quando eu pago o pedido e vou no serviço ele mostra que está com o backup automático ativado. Antes de atualizar ele para a versão 2.0.4 ele não fazia isso.

Describe the bug
I get an error while trying to reboot an existing VPS from the WHMCS admin area.
The Vultr VPS doesn't reboot.
The error is:

Module command error
VPS ID not found

To Reproduce
Steps to reproduce the behavior:

1. Go to the WHMCS admin area.
2. Click on the client.
3. Click on the Vultr VPS product.
4. Click reboot.

Expected behavior
The VPS should actually reboot without an error.

Screenshot

• OS: CentOS 7
• Apache HTTP server 2.4
• PHP 7.3
• WHMCS 7.9.1
• Vultr WHMCS Module 2.0.4

Describe the bug

• When using the STOP / START / REINSTALL buttons to control your VPS, there is no indication to the user that the action is in progress. You click the button and have to wait approx. 9 seconds for the banner to respond with a success/failure response.
• This causes confusion for the user and also re-clicks as it looks like the process is not actioning.
• You can see the issue in action using this video link. Not what happens when we click START.

Environment

• Server PHP Version : PHP 7.3.17
• Server Operating System and Version: Ubuntu 16.04
• WHMCS Version: 7.10.1
• Your desktop OS: Safari or Google Chrome on MAC

Detailed steps to reproduce error on fresh install

Please see screen video here.

Logs

This issue does not feature in the logs a its working. Its really an aesthetic issue to let the user know that the request is working.

Additional Logs and Extra Information

None.

[BUG] - not asking for configations

#Bug
Vultr module menu Server Location's font-awesome icon not showing correctly.
Please check this screenshot to better understand: https://prntscr.com/oqjohl

#Help
How DNS (nameservers) works? Have any problems because I have changed to my own domain nameservers?
Screenshot: https://prntscr.com/oqjqau

Hello,

I am suggesting adding the block storage into the WHMCS module, so it can work exactly like vultr + Firewall

Hi,

Sorry, not exactly a bug or a feature request...

I have a question about the Snapshot Limit configurable option that the Vultr WHMCS module creates: There seems to be nothing about this in the vultr API, so I assume this is purely a WHMCS imposed limit for the number of snapshots a given server can create.

Could anyone let me know if it would be possible to remove the Snapshots Limit configurable option altogether, and somehow just set the "snapshots|Snapshots limit" field fixed to something like "2"?

Is this possible?

Thanks in advance for any help you can provide.

Hi

To make fully whitelable, please remove vultr name from url and template

Thank you

I really like this module, but what if the customer uses excess bandwidth. of course as a reseller I do not want to pay this excess if it is too expensive.

so is there a separate way to determine excess bandwidth? or if not, I hope this module provides support for paying the excess bandwidth.

cPanel changed their pricing to active accounts pricing.
The Vultr WHMCS Module allows only one price for the cPanel "application".
This should be updated to the current pricing and support over 100 accounts.
The pricing is available in the middle of the page on the following link:
https://www.vultr.com/apps/cpanel

Hi , i found this bug on my whmcs

1. After USER placing an order, ADMIN accept & mark to paid. But ADMIN can't create product / VM.
2. After ADMIN accept an order, USER (my dummy user) can create VM multiple times (connect to Vultr). But there are no VM details in whmcs. See at attachment, button to CREATE vm still active after create a VM. So i can create VM again & again.
3. After all, no email comes to the user after the VM has been installed.

Screenshots

• Browser Opera
• WHMCS 7.8.3
• PHP 7.2 (ea-php72)
• Module v2.04
• i've Enable API to all IPv4 & IPv6 to make sure my server can connect
• i've read Vultr guide to install, it's very clear

Describe the bug
Editing a product created by this extension does not work as expected (module settings).

To Reproduce
Steps to reproduce the behavior:

1. Add a single Vultr product as instructed in https://www.vultr.com/docs/vultr-whmcs-module
2. Setup -> Products/services -> Edit Vultr Product

Expected behavior
This should not get stuck / I should be able to generate the default configurable options for example.

Screenshots
Setup -> Products/services -> Edit Vultr Product: https://i.imgur.com/bjbgK3e.png
Chrome Inspect (shows errors): https://i.imgur.com/RQ4ujua.png

Windows 10 with Chrome

Server has Nginx 1.17.4, PHP 7.3.x, MariaDB 10.4.x, WHMCS 7.8.3, latest Vultr module as of today.

Hello,

Glad to see this being developed.

When I generate defaults under product, then go to the auto-generated options, there is only 4 options which were imported.

I'm unable to get Regions and IP setting fields to propagate.

Not able to use vultr api from WHMCS.
Getting "HTTP Code: 403 Invalid API key" when debug mode in whmcs is "on".

I have white listed all ipv4 and also ipv6 in my vultr api setting.
IP key is correct and also tried generating new key
I have off firewall which may create issue.

Please help

There is no option/button to enable the ISO. Same issue on Snapshots tab.

I noticed that when one of my clients attempted to start a cloud server, he couldn't edit the OS dropdown menu.

I was eventually able to get CentOS to show up in the dropdown, but I still cannot change the OS option. I have generated the default fields and configurable options, along with updating my API key.

I can edit the OS in the admin panel, but that is the only way I am able to do so.

Screenshot:

After last update to and also in previous updates, in WHMCS Addon section, it always show 1.0.0 version - https://s3.amazonaws.com/upload.screenshot.co/45636feafb

Please fix it.

When I destroy a machine and want to use the same request to create a new one, operating system selection doesn't work

Thanks

Describe the solution you'd like
As of now UI is basic with advance features, I would appriciate if you can ADD UI like https://lagom.rsstudio.net where user feel same with advance UI.

When certain instances are out of stock on the Vultr store front, there is currently no way of letting the reseller know about this. Later on, there is no way of letting the customers know which instances are out of stock on the reseller's store front.

This will result in customers ordering instances on the reseller's store front which they later can't deploy in their client area.

Kindly integrate the stock control aspect with WHMCS or at the least, send out alerts to resellers to let them know when instances go out of stock and when they are back in stock.

Is there anything being done about this issue?

I don't think this is a bug, because I don't expect there to be a selection for Snapshots or ISOs that are non-existent.

However, the field doesn't display Vultr Applications or a list of all available OS Images.

I read this in the WHMCS module documentation at the bottom~

How do I update the applications in the configuration options?

"If you want to list all available applications, you can use this API Command and add the applications you want in the configurable options. Automatic synchronization does not exist in the module."

This implies to me that I need to connect to the vultr API to pull the 'Application' list into the 'Select OS Type' field??

I don't know, I'm not a developer.

And, perhaps the better question is.... why isn't this built into the module... if it is indeed true that you have to pull the application list from the API.

Also, this still doesn't explain it not listing the available OS Images by default.

Your Environment:

• PHP Version 7.2.24
• Ubuntu 0.18.04
• WHMCS Version 7.9.2
• Windows 10, Chrome

Detailed steps to reproduce error on fresh install
For example:

1. Order a Vultr VPS as a client.
2. During VPS creation, be mad that the 'Select OS type' field is disabled because you can't create a VPS.

Here's the field that stays disabled: http://prntscr.com/s34cpv

Hi, so I created a VM. Then, when I the VPS was done being created, I went onto the client are and saw that it didn't recognize that it had been created, however it had been created on my vultr account side. I believe this is a glitch. I followed everything perfectly in installation instructions.

https://gyazo.com/12f2faa717ba178ffc19e3969172b3b0

When certain instances are out of stock on the Vultr store front, there is currently no way of letting the reseller know about this. Later on, there is no way of letting the customers know which instances are out of stock on the reseller's store front.

This will result in customers ordering instances on the reseller's store front which they later can't deploy in their client area.

Kindly integrate the stock control aspect with WHMCS or at the least, send out alerts to resellers to let them know when instances go out of stock and when they are back in stock.

Is there anything being done about this issue?

I open VPS of vultr through WHMCS, and the host is open, but WHMCS shows that the host is not open, so it cannot be managed for the host. When we visit the vultr module, the overall speed of the website will be very slow, generally a visit takes more than 1 minute. I use version 7.9.1 of WHMCS.

i am try to order vps for demo i am place order field all details and click on check out whmcs and website getting load and stop here

CHALLENGE
When a user signs up and sets up an instance, the Application Information is displayed in the client area. However, the support link that is indicated in the details point to Vultr support instead of the re-seller's support hub.

Is it possible to change this link to a custom link or totally conceal it from the client?

Kindly refer to the screenshot below in relation to a VPS with cPanel on CentOS 7.

Hello good afternoon!

I installed the vultr module on my whmcs today, but it turns out that it did not automatically create options to choose the OS system or applications already installed.

The operating system cannot be selected, it is not shown in the drop-down list and the consequence is that the VPS is not created in the vultr.

undefined error while trying to generate default

1. Setup -> Products/Services -> Products/Services -> Create New Product -> Module Settings -> Configurable Options -> Generate Default
2. Setup -> Products/Services -> Products/Services -> Create New Product -> Module Settings -> Custom Fields -> Generate Default

WHMCS version : 7.7.1

• PHP Version 7.0/7.3
• Browser FIREFOX v.67.0.4 (64 bits), Chrome v.75.0.3770.100

It's not possible to order a reserved IP for the VPS during the WHMCS order process with the WHMCS Vultr module.
Also, it is not possible to order a DDoS protection.

Hi,

There is No setting available to create auto-backup in VPS management section. In configuration option we can set the price of auto-backup. As we know that vultr auto-backup price is %20 of the VPS hourly/monthly cost.

Once VPS is created, there is no setting to create/setup autobackups by different period of time.

Link: https://ibb.co/d5SXWVR

I translate the file to my language, but I see many options in English, and it is possible to add these buttons to the translation.

\servers\vultr\template\controller\main\index.tpl

Line 253

<button class="btn btn-primary" type="submit">Update</button>

and 263

<button class="btn btn-default" type="button">Change</button>

Add example for 253

$_LANG['main']['index']['label_update'] = 'Update';

and

And use $_LANG['main']['index']['label_change'] = 'Change'; for 263

Thanks

When a VPS is created, it's not listed in the client area.
Instead, the client can create more VPS.
This was tested with the latest versions WHMCS and Vultr Module for WHMCS.

Can one client see other client snapshots if those are enabled?

I don't get to turn on iOS or snapshot, I have no choice where it says enable.

What can this come from? I've been to the product and Generate default - Configurable Options And Custom Fields, but don't have the option to enable anything.

Is there anyone who can help me here?

I have seen the bare-metal servers are not included, I believe it is because they are listed here https://www.vultr.com/api/#plans_plan_list_baremetal and not here https://www.vultr.com/api/#plans_plan_list

is it very hard to add bare metal support? Looks like the challenge is the bare-metal plans ID are 1XX and dedicated ones as well, the ID's are clashing.

Do we need to ask Vultro to assign other numbers? or maybe a patch that makes bare-metal Id 1xx0 instead of 1xx?

When creating the virtual machine has two options Label and Hostname, the label option is being used as hostname when it is sent to vultr and the hostname option as reverse DNS, I believe the information needs to be corrected.

Thanks

Describe the bug
This plugin is incompatible with Fraud Protection, causing the check to be bypassed.

Your Environment:

• Server PHP Version [e.g. PHP7.3x]
• Server Operating System and Version
• WHMCS Version [7.9.2]
• Your desktop OS: [Windows 10] + Browser version

Detailed steps to reproduce error on fresh install
For example:
This plugin is incompatible with Fraud Protection, causing the check to be bypassed. (New orders)

Describe the bug
After installing the module in a clean WHMCS and activating the API key it does not list the Vultr Product

To Reproduce
Steps to reproduce the behavior:

1. Go to 'Addons > Vultr Module'
2. Select on 'Vultr Product'
3. See error: no products are displayed

Expected behavior
Display Vultr products to create them in my WHMCS

Screenshots
https://i.imgur.com/IQ9Loa5.png
https://i.imgur.com/iMhrCbG.png

Desktop (please complete the following information where applicable:

• OS: Windows 10
• Language Version [PHP 7.1 / WHMCS: 7.8.3]
• Browser [google chrome / firefox]
• Version [whmcs-vultr-2.0.4]

Additional context
I already checked the Vultr API key and the ips release of my hosting server in Vultr api, if I choose Multiple Product Creator, it displays a message saying that created the products, but when going to the Products tab nothing is listed if I try to register The simple product even without being able to select the vultr product displays an error (print 2).

I need this feature working, thank you who can help.

what will happen if somebody will buy a server from me using WHMCS and you guys do not have it ?

**Greetings,

If the host node is out of capacity, no one will be able to deploy large instances there. This is true regardless of how the deployment is attempted (Vultr control panel, Vultr API, cPanel, WHMCS API, or any other methods).**

================================================================
The process is the following

New Server Scenario:

1. Customer goes on my WHMCS page -sees a server he can buy
2. He selects the Application - let's say WordPress
3. He is redirected to checkout - pays.
4. After he pays he can deploy the server from the Vultr Module - client side ( API Request )
5. It won't work to deploy ( Customer thinks is a scam or wants a refund ) - Big Issue.

2 Options:

Option 1
If this is automatic and the server is not available to be deployed at point 5 ( Client receives an error from API )
Client wants a package is not existent - cannot be deployed. ( He cannot see this )
Client already paid so I have to issue refund.

Option 2
If this is manual, first I have to let the client choose his package & location - do not pay for it. I receive the order, I check in Vultr if the server can be bought, I let the user to pay, if is available. If it isn't I have to contact the client tell him is out of stock then I may lose that client or convince him to choose a location where the server is available.

Option 2 Defeats the purpose of the Vultr WHMCS module. ( Automation )

Upgrade Server Scenario:
If client bought first package and after some time, wants to upgrade to a bigger package, It will be an issue again cause the same, he will pay first then upgrade.

hello, is there a way to mask or hide the url on the client side consule window ?

im trying to implement this module for my whmcs panel but testing out the functions i find out that my clients can guess that im using vultr as provider just looking at the consule popup window url bar

I've installed the WHMCS module & from what I've read it is supposed to generate configurable options on its own. None are being generated.
When I add a VPS service to a user & go to create an instance, the ISO drop-down is grayed out. I'm able to select everything but that & does not allow me to proceed further.

Steps to reproduce the behavior:

1. Go to 'After purchasing and opening VPS service through WHMCS, fill in hostname, password and NS1 / 2, the order will arrive as soon as the payment is completed (Figure 01), continue to fill in hostname information and create.'
2. Click on 'Until receiving the email from vultr, VPS has been opened, but the service has been purchased by WHMCS, which is still not opened after purchase. You can continue to open VPS after filling in hostname.(Figure 02 03)'
3. Scroll down to 'According to https://www.vultr.com/api/ test, it is proved that API is OK. My server has been migrated to Hong Kong, China, and the speed of arriving at vultr is very stable. (Figure 04）'

Operating system: Ubuntu server 18.04
Server physical address: Hong Kong, China
WHMCS version: 7.9.1
PHP version: 7.3.14

Its a fresh whmcs installation and no other module is present in WHMCS.

Connection to vultr api is not able to be made with WHMCS vultr module.

The issue is that the module is not getting connected with Vultr with whmcs vultr module.
Fixes I tried:

Regenerated API key from vultr and updated api key in WHMCS.
Allowed all IPv4 and IPv6 connections from Vultr api settings and also tried only allowing server IPv4 and IPv6
Verified if there is any firewall issue by disabling server and other firewall
Tired to connect with vultr module from "ssh" and the connection was 'successful'
Enabled Debugging in WHMCS and in error log I got message "HTTP Code: 403 Invalid API key" however the same key was working when tried in SSH.
Your Environment:

Server PHP Version 7.4
CloudLinux 7.7
WHMCS Version 7.9
Your desktop OS: Windows 10 + Google Chrome: Version 80.0.3987.132 (Official Build) (64-bit)
Detailed steps to reproduce error on fresh install

Install WHMCS and the install vultr WHMCS module.
All all IPv4 and IPv6
Create VPS "product" in whmcs using vultr
Allow server IP in vultr api settings.
Create VPS and the connection won't be made.
Enable debugging.
See error (Add screenshots and logs that may help explain your problem)
Logs
"HTTP Code: 403 Invalid API key"

Describe the bug
OS Type & Auto backups Dropdown Fields Disabled in both Admin & Clientarea.

To Reproduce
Steps to reproduce the behavior:

1. Go to 'My Services' from your WHMCS client area
2. Click on 'Click on your Active VPS service'
3. Scroll down to down
4. See error

Expected behavior

1. The "OS TYPE" drop-down field should show a list of Operating systems available thus allowing the client to choose their preferred operating system.

2. The "AUTO BACKUPS" field should show the options "YES/NO" when clicked on providing the user to choose whether to enable or disable auto backups.

Screenshots
Screenshot of the issue in the client area -
Screenshot of the affected fields in admin back-end -

Desktop (please complete the following information where applicable:

• CentOS 7.7
• PHP7.3, MySQL 5.6 & 5.7
• Google Chrome & Mozilla Firefox
• WHMCS Version 7.8.3
• Vultr WHMCS module v2.0.4

Additional context
I also fount this piece of code in public_html/whmcs/modules/servers/vultr/template/controller/main/create.tpl . Could this have anything to do with my issue?
See screenshot.

I can provide login details to my fresh install of WHMCS admin dashboard if reproduction of the issue fails on your end.

from the client's panel trying to set up a new VPS
The OS selection box is unavailable which results in not being able to set up the server.
WHMCS V.7.8.3
PHP V 7.2
FireFox Version 71.0 (64-bit)
NO IPV6
IPV4 - whitelisted

Any help would be greatly apreciated.

hi
on Whmcs 7.7 and php 7.3 we have problem
in client area location listed but client cannot select os type

Describe the bug
The username field is missing inside whmcs.

To Reproduce
Create a server. (windows example)
Open the server information inside whmcs as a client.
Notice there is no username field

Expected behavior
That the username is present inside the server details information.

Add any other context about the problem here.