The Vermont Department of Health has a knowledge base that is published via a chatbot and faq page in response to the COVID-19 pandemic

• VDH: www.healthvermont.gov/COVID
• BOT: apps.health.vermont.gov/COVID/
• FAQ: apps.health.vermont.gov/COVID/faq/

Published via gh-pages, jekyll, and cayman theme at:

VermontDepartmentofHealth.github.io/covid-bot/

Query written in Kusto/KQL to get info from logs in App Insights

• App Insights Query
• ChatBot Logs Update Instructions

.NET Core API written in C# that connects to the knowledge base.

• QnA Bot Service

NodeJS static site generator written using Eleventy that templates the knowledge base into FAQ.

• COVID FAQ Site Builder

Postman collection to call methods in the Knowledge Base API

• QnA Maker API

Provides a NodeJS client wrapper around the Cognitive Services APIs for QnaMaker

• kb-node-client

A diffing implementation for comparing & returning markdown text deltas

• md-diff

QnA Maker front end to create, maintain, test, and publish the Knowledge Base

• QnA Maker Web GUI

Front end chat client that calls the bot service, either as an iFrame or JS initialization.

• Web Chat Client

For testing purposes, please use the following links to not interfere with our production telemetry

• BOT: apps-test.health.vermont.gov/COVID/
• FAQ: apps-test.health.vermont.gov/COVID/faq/

VDH ~ Vermont Department of Health

FAQs ~ Frequently Asked Questions

KB ~ Knowledge Base

AI ~ Application Insights

QnA ~ Question and Answer

• Microsoft - Create an Covid-19 Chatbot
• QnA Maker
• Bot Service

• How to disable attachment in botframework
• Looking for a unique “Conversation ID” in the App Insights for QnA Maker
• Setting date to local variable from data query - “No tabular expression statement found”