iTop - ITSM & CMDB

iTop stands for IT Operations Portal. It is a complete open source, ITIL, web based service management tool including a fully customizable CMDB, a helpdesk system and a document management tool. iTop also offers mass import tools and web services to integrate with your IT

Features

• Fully configurable Configuration Management (CMDB)
• HelpDesk and Incident Management
• Service and Contract Management
• Change Management
• Configurable SLA Management
• Graphical impact analysis
• CSV import tool for any data
• Consistency audit to check data quality
• Data synchronization (for data federation)

Resources

• iTop Forums: for support request
• iTop Tickets: for feature requests and bug reports
• Releases download
• iTop documentation for iTop and official extensions
• iTop extensions for discovering and installing extensions

Releases

Version 2.6

• Changes since the previous version
• New features
• Migration notes
• Download iTop 2.6.0-beta

Version 2.5

• Changes since the previous version
• New features
• Migration notes
• Download iTop 2.5.0

Version 2.4

• Changes since the previous version
• New features
• Migration notes
• Download iTop 2.4.1

About Us

iTop development is sponsored, led and supported by Combodo.

Contributors

We would like to give a special thank you to the people from the community who contributed to this project, including:

• Alves, David
• Beck, Pedro
• Bilger, Jean-François
• Cardoso, Anderson
• Cassaro, Bruno
• Casteleyn, Thomas
• Castro, Randall Badilla
• Colantoni, Maria Laura
• Dvořák, Lukáš
• Goethals, Stefan
• Gumble, David
• Hippler, Lars
• Khamit, Shamil
• Kunin, Vladimir
• Lassiter, Dennis
• Lucas, Jonathan
• Malik, Remie
• Rosenke, Stephan
• Seki, Shoji
• Shilov, Vladimir
• Tulio, Marco
• Turrubiates, Miguel

Aliases

• chifu1234
• cprobst
• Karkoff1212
• Laura
• Schlobinux
• theBigOne
• ulmerspatz

Companies

• Hardis
• ITOMIG