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Whats the difference between Tickets and Invoices?

If I have to track a transaction made by a customer right from the invoice it generated to what were the different items that were bought by the customer, how can I do that?
Currently, according to documentation, the following results are provided by the inventory api:
{
"id": 104474,
"customer_id": 102714,
"source_location_id": 101381,
"station_id": 108505,
"parent_transaction_id": 101020,
"order_id": 104746,
"total": 47.33,
"created_by_user_id": 103096
}

What does this order_id point to?

Any information on this would be highly appreciated.

Please expand support to magento 2.4.4

Please expand support to magento 2.4.4

We found out that we can use Heartland, but we have to use each store’s merchant ID to access their individual Heartland accounts.

Is it possible to achieve using PHP api. Can you provide us link to integrate this

Which credentials to use to connect to api?

Do I always need to authenticate with my retailer username and password to connect to api or can I create some kind of api identity that I can securely share.

Also, I didn't really understand on how to add a new customer through API, can you please explain on how to do that?

Wrong Curl command for accessing inventory values

it is given that for accessing the inventory values the curll command is -:

curl -H "Authorization: Bearer {{Token}}" "https://{{subdomain}}.myspringboard.us/api/inventory/values?group\[\]=item_id&per_page=2"
if we try it then it is showing springboard encountered an internal error

The given command is wrong as we dont need [] after group .
The correct curl command will be -:

curl -H "Authorization: Bearer {{Token}}" "https://{{subdomain}}.myspringboard.us/api/inventory/values?group=item_id&per_page=2"

New Event Types

I'm currently working with a web store implementation using the Springboard API, and due to rate limiting, we are having a hard time keeping the current product set in sync between the website and the Springboard API.

Would it be possible to get the following new event types implemented for Webhooks to help alleviate these problems?

  1. item_created - Should fire when an item is newly created, and serve up a payload describing an item.
  2. item_modified - Should fire when an item has changes made to it, and serve up a payload describing an item.
  3. item_merged - Should fire whenever an item is merged with another item. (for consistency with customer_merged, should return an object with values old_customer_ids (array of integer), and new_customer_id (integer)

URL-encoded filter parameter requires brackets

From https://github.com/springboardretail/triage/issues/3498:

http://dev.springboardretail.com/#reporting

The URL-encoded filter parameter requires brackets but it's not documented here:

URL-encoded:

/api/items?_filter=%7B%22$or%22:[%7B%22price%22:%7B%22$gte%22:10,%22$lte%22:20%7D%7D,%7B%22price%22:0%7D,%7B%22$and%22:[%7B%22cost%22:0%7D,%7B%22updated_at%22:%7B%22$gt%22:%222012-01-01%22%7D%7D]%7D],%22tax_category%22:%7B%22$in%22:[%22c1%22,%22c2%22,%22c3%22]%7D,%22active%22:true%7D

It should say:

/api/items?_filter[]=%7B%22$or%22:[%7B%22price%22:%7B%22$gte%22:10,%22$lte%22:20%7D%7D,%7B%22price%22:0%7D,%7B%22$and%22:[%7B%22cost%22:0%7D,%7B%22updated_at%22:%7B%22$gt%22:%222012-01-01%22%7D%7D]%7D],%22tax_category%22:%7B%22$in%22:[%22c1%22,%22c2%22,%22c3%22]%7D,%22active%22:true%7D

Can someone please update these docs?

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