Note: The folder customer is the django application folder Note: To run the categorising and ranking program, which uses the IBM NLU library, API key must be provided. The API key is available after registering with the IBM cloud account and accessing the Natural Language Understanding(NLU) Note: The "credential" files which includes sensitive data(API keys) cannot be uploaded onto GitHub, hence the program will not run without the credential files. In case of further doubts, please feel free to contact us at [email protected]