Example setup for Amazon Connect chat interactive message feature [Lex Bot V1]

• Documentation: https://docs.aws.amazon.com/connect/latest/adminguide/interactive-messages.html
• Blog Post: https://aws.amazon.com/blogs/contact-center/easily-set-up-interactive-messages-for-your-amazon-connect-chatbot/
• (old) Workshop: https://catalog.us-east-1.prod.workshops.aws/workshops/638d00f5-2248-488f-b7ca-903e8b966bf8/en-US/2-workshop/400-lex-chat

• Lex Bot V1 support
• Node v16+

Create an Amazon Connect Instance to use, follow documentation for more details.

Region	Launch Button
us-east-1 (N. Virginia)
us-west-2 (Oregon)
ap-southeast-2 (Sydney)
ap-northeast-1 (Tokyo)
eu-central-1 (Frankfurt)
eu-west-2 (London)
ap-southeast-1 (Singapore)
ca-central-1 (Canada)
ap-northeast-2 (South Korea)
af-south-1 (Cape Town)

Upload the Lambda InteractiveMessge_LambdaCodeHook_LexV1Export.zip file, follow the documentation for instructions.

Region	Launch Button
us-east-1 (N. Virginia)
us-west-2 (Oregon)
ap-southeast-2 (Sydney)
ap-northeast-1 (Tokyo)
eu-central-1 (Frankfurt)
eu-west-2 (London)
ap-southeast-1 (Singapore)
ca-central-1 (Canada)
ap-northeast-2 (South Korea)
af-south-1 (Cape Town)

Create a bot and import the InteractiveMessageBot_LEX_V1.zip file, follow the documentation for instructions.

Region	Launch Button
us-east-1 (N. Virginia)
us-west-2 (Oregon)
ap-southeast-2 (Sydney)
ap-northeast-1 (Tokyo)
eu-central-1 (Frankfurt)
eu-west-2 (London)
ap-southeast-1 (Singapore)
ca-central-1 (Canada)
ap-northeast-2 (South Korea)
af-south-1 (Cape Town)

Import the InteractiveMessaging_ContactFlow_LexV1.json file to create an inbound contact flow, follow the documentation for more details