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revam avatar revam commented on August 10, 2024

did you check the jellyfin log for errors?

from shokofin.

revam avatar revam commented on August 10, 2024

@t3hk0d3, are you still experiencing this issue, or did you manage to resolve it?

Taking a closer look at the screenshot you provided then it seems like the plugin is still inactive and waiting for a restart of Jellyfin. I know you wrote you tried restarting, but if a restart didn't work then the first thing I would do is check the Jellyfin log after the last server start-up, to see if something (be it the plugin, Jellyfin itself, or something else entirely) threw, or to look for other abnormalities in the log.

Also, knowing how you installed the plugin (e.g. using the repository, manually via download, manually and self-compiled, etc.) and which version and channel of Shoko Server you're using (e.g. Stable 4.2.2, Dev/daily 4.2.2 (a3d3aab), etc.) might help pinpoint the issue, provided it is still not fixed yet.

Lastly, I'm not as active on GitHub as I am on other platforms like Discord. Therefore, for quicker assistance with any issues related to Shoko Server or Shokofin, I recommend joining our Discord server. There, you can get timely help not only from me but also from the Shoko Team and the wider Shoko community. Additionally, you're welcome to stay in the server after your issues are resolved. It's a great place to chat, seek help for other problems, or offer your assistance to others.

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t3hk0d3 avatar t3hk0d3 commented on August 10, 2024

@revam Problem has been solved somehow after few restarts/reinstalls.

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