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Recent graduate of one of the most discerning dev bootcamps in the world, backed by a 15-year client-facing career as a business analyst. Well-suited for agile development requiring deep and ongoing engagement with customers and stakeholders.

Profile -- Skills -- Projects -- Education -- Experience -- Interests

###Profile I am living my dream.

I am a recent graduate of one of the most discerning dev bootcamps in the world, backed by a 15-year client-facing career as a business analyst. I moved from a lucrative, “safe” career in California to realise a lifelong dream to live in the United Kingdom and to pursue a career in software development.

I am professionally trained in agile development, pair programming, and test-driven development (TDD). I am well suited to immediately contribute to front-end and back-end development. I am proficient on object-oriented design and programming. Most importantly, I am confident in my ability to quickly learn any new technology.

I am eager to leverage my application project management and design acumen while evolving my new development skills. The next step in my evolution is to join an innovative team of brilliant developers to which I can apply my new knowledge of web development while learning all I can as quickly as I can.

I have 15 years’ experience in application design and management of projects requiring deep and ongoing engagement with customers and stakeholders. My role typically was that of Solution Architect in which I acted as a shepherd of the customer's requirements through development, test, and training.

I have broad experience managing multi-year projects, from strategic planning throughout development, deployment, support, and training.

The number one skill that my cohort agrees that I possess is an ability to quickly sort through complex technologies to learn the key aspects and then convey this new knowledge to my teammates.

I have regularly led training sessions in which I taught complex technical subjects to non-technical users.

Every role in my professional experience required leadership of joint-application design sessions with C-level executives and end-users. This role required conflict resolution and facilitation of large, opinionated conversations.

I have a sixth sense for identifying bottlenecks and validating/assessing solutions. I also have a keen ability to develop technical solutions to business problems.

Before Makers I could create the simplest of web pages with HTML and CSS. Today I can create full stack applications using technologies such as Ruby on Rails, Javascript and AngularJS (see my contribution to Leave). Before Makers Academy I could not tell you about RESTful APIs let alone create one. After Makers Academy I can create one and strap Angular and Ionic SPAs to it.

Here's a sampling of some the work I participated in at Makers Academy. Projects are listed in chronological order to demonstrate the increasing complexity of the work we did.

You can see all of work thus far at Github.

Software Developer Bootcamp: MAKERS ACADEMY (London, UK)
1 dev bootcamp in Europe / 16-week program / 10% acceptance rate

Front-End Developer Nanodegree: UDACITY
Mobile and Web App UX & UI Design / Co-sponsored by Google, GitHub, AT&T, and Hack Reactor

BA in Mathematics: SOUTHERN NEW HAMPSHIRE UNIVERSITY (Manchester, NH)
Additional Coursework in Computer and Information Science

Systems Analyst: OCTOCLEAN FRANCHISE SYSTEMS (Riverside, CA) 2006 – 2016
Headed development of 3 integrated, web-based systems, leading to10X growth for this building maintenance franchisor.

• CRM Implementation: Remapped back-office system, desktop apps, and operating policies to work through new CRM which linked Service, Sales, Scheduling, Contracts, and Accounting for the first time.
• Wiki / Knowledgebase: Installed Confluence wiki with process maps and guidelines in parallel with deployment of training programs used to facilitate change management.

Consultant / Principal: THE OSTON GROUP (San Francisco, CA) 2001 – 2006 Implemented technology-driven solutions to boost profit margins and productivity for a broad range of business clients.

• Referral Management System: Conceptualized and designed a web-based referral-tracking tool for a joint-venture, increasing linked referrals up to 40 percentage points and inspiring similar rollouts in 8 other regions.
• CRM Implementation: Installed crucial CRM for behind-the-curve franchisor, stimulating 29% increase in new customer acquisitions without the need for any new hires.
• Service Design & Launch: Created strategic roadmap for housing developer’s new Corporate Relocation Service, including opening up a brand new call center powered by CRM/Knowledgebase tool.

Senior Systems Consultant: E-LOYALTY (Chicago, IL) 2000 – 2001
Joined forces with talent team known for salvaging failed multimillion-dollar enterprise CRM projects halted mid-stream.

• CRM Reimplementation: Turned around $3.5M Clarify custom installation at a 200-person call center within 6 months, capturing a 44% increase in revenues immediately.
• CRM Reimplementation: Took control of national telco firm’s botched CRM implementation in its 2nd phase of development, delivering a streamlined, albeit more powerful, version that cost $1.7M less to deploy.

Senior Technical Engineer: SABA CORP (Redwood Shores, CA) 1999 – 2000 Led internal technology implementations and development initiatives for a thriving management consulting firm.

• CRM Implementation: Handpicked to install and customize Clarify CRM, which required quick mastery of Sun, Oracle, UNIX, and BEA, full implementation, and training for nationwide staff - in support of massive 5X growth.
• Support Automation Platform: Designed a web portal linked with Lucent-based ACD system.

Skydiver, single engine pilot, knitter (yes knitting), world traveler, adventurer