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helpdesk's Introduction

Helpdesk is a simple ticket system that allows customers to create new tickets that can be answered by certain members. Helpdesk has been developed using PHP not frameworks, thats why its not confusing and really easy to use.

Features:

  • Simple clean Design
  • Built with PHP and OOP, MySQL
  • AJAX Forms
  • Some Pages
  • Easy to Integrate
  • Config to get you started
  • Admin Panel
  • User Management
  • Site Management
  • Departments Management
  • Gravatar Images
  • Mobile Friendly
  • Config File
  • and Many more...

To setup open config.php in a code or text editor, update settings to suit your server then upload all files to server root or anywhere you want. The database and tables will be created automatically when the page is loaded for the first time.

  • Compatible Browsers: IE9, IE10, IE11, Firefox, Safari, Opera, Chrome, Edge
  • Software Version: PHP 5.3, PHP 5.4, PHP 5.5, PHP 5.6, MySQL 4.x, MySQL 5.x

helpdesk's People

Contributors

shameemreza avatar

Stargazers

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Watchers

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helpdesk's Issues

Support

Hi,

This looks like a great project, thanks! - is it still being supported?

I downloaded the zip file, changed the config.php values (I'm on an XAMPP setup), however I am seeing the following error messages;

Notice: Undefined variable: host in C:\xampp\htdocs\helpdesk2\init.php on line 8

Notice: Undefined variable: port in C:\xampp\htdocs\helpdesk2\init.php on line 9

Notice: Undefined variable: username in C:\xampp\htdocs\helpdesk2\init.php on line 10

Notice: Undefined variable: password in C:\xampp\htdocs\helpdesk2\init.php on line 11

It also seems that the css styling is missing.

My config.php contains the following as my URL;

$website_url = "localhost/helpdesk2/";

How do install the database tables and data, is this supposed to be automatic?

Post Ticket

Hi Shameem,

Wonderful ticket system, very clean interface.

For some reason, nothing happens when I submit a new ticket. Do you think I might be missing something? I use PHP 7 with latest MySQL.

Any help from you is much appreciated.

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