The servergrovelivechat from servergrove

servergrovelivechat's Introduction

What is ServerGroveLiveChat?

ServerGroveLiveChat is a PHP 5.3 Symfony 2 application that allows website visitors to engage in a web-based chat with operators of a website. It allows a company to offer live chat support.

Requirements

PHP 5.3.2 or newer
PHP mongo extension
MongDB database server
jQuery in your website to integrate the livechat button/tracker

Installation

Download application package or clone the repository
Setup a virtual host (optional) and restart web server

<VirtualHost *:80> DocumentRoot /usr/local/ServerGroveLiveChat/web ServerName livechat.example.com ErrorLog "logs/livechat-error_log" CustomLog "logs/livechat-access_log" combined <Directory /usr/local/ServerGroveLiveChat/web> AllowOverride All
Make sure web server can write to app/cache and app/logs, ie.:
```
 chmod -R 777 app/cache app/logs
```
Configure MongoDB connection, by default it will connect with localhost, you can change it by editing app/config/config.yml
```
 doctrine_odm.mongodb:
   server: mongodb://localhost:27017
```
Configure the livechat caching engine. The application uses a caching engine to store chat status information. By default it will use APC, but you can also use mongo. You can configure it like this in app/config/config.yml:
```
 sglivechat.config:
   cache_engine: mongo
```

Add a livechat administrator

 ./app/console sglivechat:admin:add-administrator "Your Name" [email protected] password1234

Launch launch administration interface and login with the administration information entered in step 6
```
 http://livechat.example.com/admin/sglivechat
```
Add the livechat button and status indicator to your website:

In <head>: <script src="http://livechat.example.com/js/jquery.js"></script>

In the location where you want the livechat button to appear: <script src="http://livechat.example.com/js/sglivechat-tracker/status.js"></script>
You can also test the livechat functionality by loading:

http://livechat.example.com/test.html

Contributing

We encourage people to participate and contribute to the project. Feel free to clone the git repository and send us pull requests. Please contact us before starting a new feature to make sure there is no effort duplication.