This is a sample implementation of agent bot capabilities in chatwoot using rasa . Botpress is an Open Source is a machine learning framework to automate text assistants.

You can refer the botpress documentation to get it up and running in your machine.

This implementation isn't a recommended set up for production, but just to illustrate the capabilities of the platform. Please build on top of this ideas discussed to have in running in production.

#download latest botpress
mkdir botpress
wget https://s3.amazonaws.com/botpress-binaries/botpress-v12_26_7-linux-x64.zip
unzip botpress-v12_26_7-linux-x64.zip
./bp --serve

go to your chatwoot directory and ensure your local server is running. Start a rails console in your directory.

bundle exec rails c

Inside the rails console, type the following commands to create an agent bot and get its access token. Save the retrieved token as you would need it in further step.

bot = AgentBot.create!(name: "Botpress Bot", outgoing_url: "http://localhost:8000")
bot.access_token.token

Connect Agent Bot to your inbox by running the following command

AgentBotInbox.create!(inbox: Inbox.first, agent_bot: bot)

clone repo using the following command.

git clone [email protected]:chatwoot/rasa-agent-bot-demo.git

open up the rasa-router/index.php file in your editor and change the follow values with appropriate ones.

$rasa_url = 'http://localhost:5005';
$chatwoot_url = 'http://localhost:3000';
$chatwoot_bot_token = '<your agent bot token>';

run the php server in the rasa-router directory

cd rasa-router
php -S localhost:8000

if you are on your local machine, you can access the widget through the test page

http://localhost:3000/widget_tests

You can build on top of the ideas discussed here to implement your solutions. Refer to the chatwoot api to see the available options in chatwoot for your bots.Pretty excited to see what you guys come up with.