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quittle avatar quittle commented on June 10, 2024

Hmm, I have experienced this issue myself when debugging. I found there's a very frustrating "safety" mechanism added in Android 11 where accessibility services aren't always run even when the system switch says they are. I've only ever triggered it when the application crashed too much, though. The resolution for this situation is to first uninstall the app, then restart the device, then reinstall the app. Just clearing app data or uninstalling isn't enough because the OS seems to remember the app was misbehaving previously. Please try this and let me know if this fixes it for you.

Unfortunately the app can't tell it's in this halfway state, it just knows it can't run as an accessibility service.

from a11y-ally.

quittle avatar quittle commented on June 10, 2024

Hey @petra1, have you had a chance to try out my suggestion to see if it fixed it for you?

from a11y-ally.

petra1 avatar petra1 commented on June 10, 2024

from a11y-ally.

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