Thanks for apply to Videsk! First you need understand this is a process for select the best candidates, is not a part of the job, only we want see how you code this problem.

We need that you can create a simple functions or class that returns a JSON that filter example.json by:

• Calls answered
• Calls losed (Not answered)
• Calls transfered
• Calls by departments
• Extra: Search by range or average minutes in queue** (Optional)

This can be with functions, class or method you think is better.

** The range it is necessary to filter by the timestamp when client enter to queue.

Here is the explanation of every key in example.json file.

"times": {} // Is a object with times when client enter and exit from queue
"transfered": {} // Is a object with information about transfered status of queued call
"agent": "" // Is a ObjectID with the ID of agent assigned, that mean call answered and assigned
"department": "" // Is a ObjectID with the ID of department assigned or selected by client

You have until 20 August at 01:00 PM (CLT). Fork this repository and send url to [email protected] with your code and name.

You can share this quiz to your friends without the example.json file, is private.