Comments (52)
vicar82
commented on June 29, 2024
3
Same problem. Password change in LG ThinQ app doesn't help.
After integration delete not possible to login: Error connecting to SmartThinQ. Try again, and make sure you can access the ThinQ app on your phone.
But everything ok in LG ThinQ app
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ErikProductions
commented on June 29, 2024
2
I'm getting the same.
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Druidblack
commented on June 29, 2024
2
There is a pattern in the failure of integration. According to the +3 time zone, the integration starts working at night and works during the day. The shutdown occurs in the evenings and into the night.
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Taronaga
commented on June 29, 2024
2
Hello everyone, this problem also appeared after rebooting the system. The APP works without failures, notifications are received, devices are available.
2023-12-27 18:06:42.138 WARNING (MainThread) [custom_components.smartthinq_sensors] Connection not available. ThinQ platform not ready
Traceback (most recent call last):
File "/config/custom_components/smartthinq_sensors/__init__.py", line 252, in async_setup_entry
client = await lge_auth.create_client_from_token(refresh_token, oauth2_url)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/smartthinq_sensors/__init__.py", line 151, in create_client_from_token
return await ClientAsync.from_token(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/smartthinq_sensors/wideq/core_async.py", line 1446, in from_token
await client.refresh()
File "/config/custom_components/smartthinq_sensors/wideq/core_async.py", line 1366, in refresh
await self._load_devices()
File "/config/custom_components/smartthinq_sensors/wideq/core_async.py", line 1283, in _load_devices
new_devices = await self._session.get_devices()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/smartthinq_sensors/wideq/core_async.py", line 1065, in get_devices
self._common_lang_pack_url = dashboard.get("langPackCommonUri")
^^^^^^^^^^^^^
AttributeError: 'str' object has no attribute 'get'
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LeonidPY
commented on June 29, 2024
1
I can't login into account via HA.
If i just put mail and pass, getting this
If i try token - this
I've edited core_async.py like
1063 dashboard = await self.get2("service/application/dashboard")
1064 _LOGGER.info(dashboard)
1065 if self._common_lang_pack_url is None:
Here is the log
2023-12-24 01:19:33.439 ERROR (MainThread) [custom_components.smartthinq_sensors.config_flow] Error connecting to ThinQ
Traceback (most recent call last):
File "/config/custom_components/smartthinq_sensors/config_flow.py", line 222, in _check_connection
client = await lge_auth.create_client_from_token(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/smartthinq_sensors/__init__.py", line 151, in create_client_from_token
return await ClientAsync.from_token(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/smartthinq_sensors/wideq/core_async.py", line 1447, in from_token
await client.refresh()
File "/config/custom_components/smartthinq_sensors/wideq/core_async.py", line 1367, in refresh
await self._load_devices()
File "/config/custom_components/smartthinq_sensors/wideq/core_async.py", line 1284, in _load_devices
new_devices = await self._session.get_devices()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/smartthinq_sensors/wideq/core_async.py", line 1066, in get_devices
self._common_lang_pack_url = dashboard.get("langPackCommonUri")
^^^^^^^^^^^^^
AttributeError: 'str' object has no attribute 'get'
I've changer password, logged out /in in App, same trouble.
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golds69
commented on June 29, 2024
1
This morning I woke up and was surprised to see that the devices were connected. But I was happy early. After some time, the devices disconnect again and the error repeated.
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LeonidPY
commented on June 29, 2024
Same here.
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ollo69
commented on June 29, 2024
This is strange. I will add an additional check to this part of code to avoid this error, hoping that there are no other changes in API.
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ollo69
commented on June 29, 2024
Uhm, wait, does not make sense. If dashboard is type str it doesn't contain all the info related to devices, this would be a problem. There are someone with this problem able to add a line a of log at line 1064 of core_asyng.py module to get the content of variable dashboard?
Just a line like this:
_LOGGER.info(dashboard)
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LeonidPY
commented on June 29, 2024
Looks like LG fixed something on their side. Successfully logged in by login and password.
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ErikProductions
commented on June 29, 2024
I still can't log in.
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ollo69
commented on June 29, 2024
I think that there are some problem LG server side. Wait some days to see if they fix.
BTW at my side everything working properly till now.
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LeonidPY
commented on June 29, 2024
Rebooted HA, took error again. Before reboot all worked ok.
2023-12-24 20:34:30.406 WARNING (MainThread) [custom_components.smartthinq_sensors] Connection not available. ThinQ platform not ready
Traceback (most recent call last):
File "/config/custom_components/smartthinq_sensors/__init__.py", line 252, in async_setup_entry
client = await lge_auth.create_client_from_token(refresh_token, oauth2_url)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/smartthinq_sensors/__init__.py", line 151, in create_client_from_token
return await ClientAsync.from_token(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/smartthinq_sensors/wideq/core_async.py", line 1447, in from_token
await client.refresh()
File "/config/custom_components/smartthinq_sensors/wideq/core_async.py", line 1367, in refresh
await self._load_devices()
File "/config/custom_components/smartthinq_sensors/wideq/core_async.py", line 1284, in _load_devices
new_devices = await self._session.get_devices()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/smartthinq_sensors/wideq/core_async.py", line 1066, in get_devices
self._common_lang_pack_url = dashboard.get("langPackCommonUri")
^^^^^^^^^^^^^
AttributeError: 'str' object has no attribute 'get'
2023-12-24 20:34:30.456 ERROR (MainThread) [homeassistant.components.homekit.type_thermostats] climate.dc07rh: Received invalid HVAC mode: unavailable
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diahellfire
commented on June 29, 2024
Did it work for anyone?
Same problem...
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ollo69
commented on June 29, 2024
Please enable integration debug and provide debug log.
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LeonidPY
commented on June 29, 2024
Please enable integration debug and provide debug log.
home-assistant_smartthinq_sensors_2023-12-25T22-14-08.307Z.log
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ollo69
commented on June 29, 2024
Looks like the endpoint https://ruic-service.lgthinq.com:46030/v1/service/application/dashboard is returning an empty string instead of a dict with device information. Also fixing this will not fix the problem because integration will not be able to discover registered device.
I do not understand if there are some changes at API level, but seems that this issue is limited to some region. If the app is still working could someone try to analyze the traffic using instruction provided here ?
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ErikProductions
commented on June 29, 2024
Looks like the endpoint
https://ruic-service.lgthinq.com:46030/v1/service/application/dashboardis returning an empty string instead of adictwith device information. Also fixing this will not fix the problem because integration will not be able to discover registered device. I do not understand if there are some changes at API level, but seems that this issue is limited to some region. If the app is still working could someone try to analyze the traffic using instruction provided here ?
The app is not working for me.
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ollo69
commented on June 29, 2024
The app is not working for me.
In this case I think that you could try to contact LG support and ask for clarification.
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vicar82
commented on June 29, 2024
I don't know how, but integration is working!!!!
I was able to login through integrations. But yesterday it definitely didn’t work as I tried several times.
It seems to me that this is not related to integration and the problem was on LG's side.
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wantsoftat
commented on June 29, 2024
I confirm, but it started recently
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freest555
commented on June 29, 2024
There is a pattern in the failure of integration. According to the +3 time zone, the integration starts working at night and works during the day. The shutdown occurs in the evenings and into the night.
Changing the region in the same situation helped me for this moment.
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