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Hello Team, I am facing one design issue over Teams mobile app, it is working fine on Desktop version.

Getting design issue on AdaptiveChoiceSetInput control on AdaptiveCard

I am getting a strike line when i tab on the dropdown over mobile, a strike line similar to 'v' shape

AdaptiveChoiceSetInput choiceSet = new AdaptiveChoiceSetInput { Id = "dropdownuniqueID", IsMultiSelect = false, Style = AdaptiveChoiceInputStyle.Compact };

To reproduce:
please open the SME card in Android mobile and click on 'Change Status' button on behalf of Expert. and when you tab on the dropdown value will expand in the screen and on that the first value having a strike line.

Sorry team not able to upload any snapshot getting below error on developer tool
Access to XMLHttpRequest at 'https://github-production-user-asset-6210df.s3.amazonaws.com/' from origin 'https://github.com' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource.

I installed the default configuration, it works like a charm. However, I modified the code to allow faq plus answer over webchat.

Everything works well, except the method which send the card to the expert team. When the user press the action card "Ask an expert", SendcardToTeamAsync() is triggered to send the action card and then SendcardToTeamAsync() in the file https://github.com/OfficeDev/microsoft-teams-faqplusplus-app/blob/master/Source/Microsoft.Teams.Apps.FAQPlusPlus/Bots/FaqPlusPlusBot.cs Finally, the line where the code brokes is the

I've checked the logs and it said the its a bad request, but I don't understand why its a bad quest. All the parameters of the method are the same of the original code.

If you have any idea about this issue, I'll be super glad.

Thanks in advance

For instance, if you have multiple potential options with similar text, the QNAMaker bot will read the KB links and present the additional turns in the card. (prompt based on context)

This bot, while great, doesn't show the turns and just presents the "Ask an Expert" and "Share Suggestion". Not sure if ignoring if the knowledge base links for context is by design or an issue.

I'm learning this code to try and find it for a pull request but figured I would ask if it is a bug.

Summary: In the Knowledge base on qnamaker.ai, if you have a follow-up prompt that context links to other QnA pairs, it doesn't present the follow-up.. The same KB on the original qnamaker bot would.

This bot however, just does the Ask an Expert card.

Trying to add the faqplus, and apparently I am one of a few who cannot follow what was described as easy to deploy.

When creating the QnA Maker the cognitive services were spun up in the West region. Is this intended. I spun up the rest of the services in East. Should this be replaced by the location parameter or was this intended. I am troubleshooting an issue where the endpoints didnt show up in the QnA maker portal.

var resourceResponse = await this.SendCardToTeamAsync(turnContext, smeTeamCard, expertTeamId, cancellationToken).ConfigureAwait(false);

fail: Microsoft.Teams.Apps.FAQPlusPlus.Bots.FaqPlusPlusBot[0]

  Error processing message: Operation returned an invalid status code 'Forbidden' 

Microsoft.Bot.Schema.ErrorResponseException: Operation returned an invalid status code 'Forbidden'

at Microsoft.Bot.Connector.Conversations.CreateConversationWithHttpMessagesAsync(ConversationParameters parameters, Dictionary`2 customHeaders, CancellationToken cancellationToken)

Hello there, we are looking to remove the Ask an Expert feature of the bot, and were wondering if that were even possible to do so. Ideally, we'd like to just have the bot that the user can message and get a quick reply from the bot, without the option to escalate to an expert.

I got the following error as a result of the deployment process
"statusCode": "BadRequest", "statusMessage": "{\"error\":{\"code\":\"InvalidTemplate\",\"message\":\"Unable to process template language expressions for resource '/subscriptions/xxxxxxx-yyyy-zzzz-vvvv-nnnnnnnn/resourceGroups/msft-teams-faqplusplus-rg/providers/Microsoft.CognitiveServices/accounts/msft-teams-faqplusplus-base-resource/providers/Microsoft.Insights/diagnosticSettings/setByPolicy' at line '1' and column '564'. 'The template variable 'westus' is not found. Please see https://aka.ms/arm-template/#variables for usage details.'\",\"additionalInfo\":[{\"type\":\"TemplateViolation\",\"info\":{\"lineNumber\":1,\"positionNumber\":564,\"snippet\":\"\"}}]}}"

We're getting the following error - "The provided knowledge base ID is not valid". We are copying the 36-digit alphanumeric string and pasting into the field as specified in directions. Any suggestions on troubleshooting this error? Online searches and GitHub provides no love.

Thanks...Dean

hey, i tried configuring this: https://docs.microsoft.com/en-gb/sharepoint/dev/features/embed-pages-to-teams

but when i click "install" i am getting this error:
Fehler beim Lesen von manifest.json: Ungültige Werte für validDomains[0] angegeben: „https://tenant.sharepoint.com“

when i look at my manifest i see that "https://tenant.sharepoint.com" is added automatically to validdomains from my tab urls.
when i try to remove "https://" from my tab, then validdomains is correct, but i get an error that this https:// is needed.
Is this a bug?

Here is my manifest:
{
"$schema": "https://developer.microsoft.com/en-us/json-schemas/teams/v1.7/MicrosoftTeams.schema.json",
"manifestVersion": "1.7",
"version": "1.0.0",
"id": "4ddeb0da-6c62-440b-aae7-cfb8aeacbe35",
"packageName": "com.teams.dwp.app",
"developer": {
"name": "Ich",
"websiteUrl": "https://domain.de",
"privacyUrl": "https://domain.de",
"termsOfUseUrl": "https://domain.de"
},
"icons": {
"color": "color.png",
"outline": "outline.png"
},
"name": {
"short": "DW",
"full": "Digital Workplace"
},
"description": {
"short": "test",
"full": "test123"
},
"accentColor": "#FFFFFF",
"staticTabs": [
{
"entityId": "123",
"name": "Test",
"contentUrl": "https://tenant.sharepoint.com/_layouts/15/teamslogon.aspx?SPFX=true&dest=/sites/dw/SitePages/Home.aspx",
"websiteUrl": "https://tenant.sharepoint.com/_layouts/15/teamslogon.aspx?SPFX=true&dest=/sites/dw/SitePages/Home.aspx",
"scopes": [
"personal"
]
}
],
"permissions": [
"identity",
"messageTeamMembers"
],
"validDomains": [
"https://tenant.sharepoint.com"
],
"webApplicationInfo": {
"id": "00000003-0000-0ff1-ce00-000000000000",
"resource": "https://tenant.sharepoint.com"
}
}

Hey. I've tried a couple times to make the bot work but it always has the same behaviour: I get no response. This is the same if I try from Teams or using 'test in web chat' under bot management in Azure. How can I troubleshoot?
Thanks!

1. Deploying this template in West Europe gives us The specified app service plan was not found error.
2. Deploying this template to West US: Just works fine.
3. We tried creating from and existing Resource group and new resource group: not change
4. We have used this template multiple times couple of months back and it was working fine in West Europe location, however when tested today, it started giving error.

Any guidance on this issue is much appreciated.

How to troubleshooot the "Something Went Wrong" answer from the bot ?

{
"code": "DeploymentFailed",
"message": "At least one resource deployment operation failed. Please list deployment operations for details. Please see https://aka.ms/DeployOperations for usage details.",
"details": [
{
"code": "Conflict",
"message": "{\r\n "status": "Failed",\r\n "error": {\r\n "code": "ResourceDeploymentFailure",\r\n "message": "The resource operation completed with terminal provisioning state 'Failed'."\r\n }\r\n}"
}
]
}

Hi,

Sending voice records would be great.

When connected to a multi-turn QnA Maker KB, the prompts that follow a question are not rendered correctly in the interface, most likely because multi-turn did not exist at the time this was built.

Deployed the FAQ Plus BOT by following the steps mentioned in deployment guide. but the BOT isn't responding when tested in "test in web chat" and in MS Teams. Not able to find what the issue is. Need urgent assistance.

Microsoft.IdentityModel.Clients.ActiveDirectory.AdalServiceException is received. It states bot id is not found in directory bot framework, then unexpected tenant id etc. Error 404 and 500

Failed to acquire token for client credentials.

Hello,
During the last step of deployment, which involves loading the application into Teams an error message displayed with no more details unfortunately: problem has occurred. Please try again later?

Any idea please?

This solution is too expensive for a POC. Do you have a cheapo template that does not use HA Always on?

Looking to use this to handle a multi team expert approach

For instance user asks question on teams and wants expert - it goes to team a

if they ask question on sharepoint and wants expert it goes to team b

is that possible?

Hi,

Looking to run the bot from a central tenant and then add to multiple tenants.
I've just tested using the bot within a different tenant and receiving the following message/error with no response from the bot:

Is there any way to run the bot in multiple tenants?

Thanks

FaqPlus V4

We recently installed Faq Plus on our tenant, configured the multi-turn extraction from URLs, .pdf or .docx files in the knowledge base, which handle bot from one question to another . When choosing any of the options shown by the bot, it responds saying I didn't find a matching answer for this question. Do you want me to ask an expert?

In previous deployments whith customers, we don't face this issue, is there an additional configuration in this version (V4).

We have also tested the functionality in the knowledge base portal, , save and train, then publishing the knowledge base.

The bot service seems to install a web channel but when trying to use it the bit doesn’t respond. Can this bit support the web channel

Hi,

I just deployed template and I playing around with it.
This is not a issue, perhaps is specific with my installation.
Can you help me with following issue: web chat in Azure or in botframework don't work.
Otherwise, FAQ Plus works just fine in MS Teams.

Edit: Just found here that FAQ Plus is designed to work only in MS Teams. Pls ignore request if solution does not exists.

Many thanks!

During deployment operation, the creationf of the following resources fails:

• Microsoft.Web/sites/sourcecontrols

Operation Details:

Proivisoning State: Failed
Duration: 5 minutes 7 seconds
Status: Conflict 
Status message:
{
    "status": "Failed",
    "error": {
        "code": "ResourceDeploymentFailure",
        "message": "The resource operation completed with terminal provisioning state 'Failed'."
    }
}

Edit:
Tried cloning and building the project locally. The build works fine opens the "your bot is ready" page just fine.

Hi Please help,

Whe I follow the deployment guide, and create the applications and the secret, all is fine.
But when I get to step 2 (please see the attached screen).
The deploy Button, that is on the configure, on Step 2, the button does not take me to deploy,
I also can not find it under the configuration App. Please assist me on what should I do to implement the Bot, organization need it?
the deployment button I have from the Guide is on this link:
https://github.com/OfficeDev/microsoft-teams-faqplusplus-app/wiki/Deployment-guide

![Deploy Button Does not Deply and I cant find it in Azure](https://user-images.githubusercontent.com/57560781/685

27999-491bf200-02f6-11ea-8596-b2e52d7936a1.PNG)

Deploy Button Does not Deploy, and I cant find it in Azure.

When trying to install my experts package to Teams I get this error:
Error while reading manifest.json: Invalid value(s) specified for validDomains[0]: "https://xyz.azurewebsites.net"
(I have replaced my own [BaseResourceName] with xyz in this post)

Bot only responds with "Hello, I don't support bot commands in the Teams. Here is a quick tour of how I can help."

When clicking on the Team tour it displays the following;

• Receive notifications from end users
• Initiate chat with end users
• Manage queries

I was able to deploy the Azure resources using the ARM template and the deployment succeeded without any errors. All resources show up and running as well. When I try to create a new Knowledgebase in the AIMaker portal, I get the error: "No Endpoint keys found".

Error attached.

I am having Issues creating a Knowledge Base . This is the Error Message that I get “Oops!! Something went wrong. Please try again. If this error persists, please provide details via the feedback menu.”
On Step 4, we have to create a Knowledge base, by following the Instructions listed here https://docs.microsoft.com/en-us/azure/cognitive-services/qnamaker/tutorials/create-publish-query-in-portal#create-a-knowledge-base
And I’m stuck in Step 7 under “Create a Knowledge Base”.

Any help on this matter would be greatly appreciated!

Hi,

I encountered that the teams link ID that is provided does not work properly.

In the controler HomeControler.cs the link is parsed with an ending string of %40thread.skype or @thread.skype

but in fact the url of the team link you get has chaned to @thread.tacv2. The code shoulkd be changed.
I could mitigate from it by just using the string that is trying to pars by using @thread.skype instead of @thread.tacv2.

I noticed that the bot is not registering the tickets for user to search for.

This is from the Expert's channel side, which I understand is where I can open and manage it, however it's not case

How does one get to Connect your QnA service to you KB found in the FAQ PLUS Deployment Guide under Step 4?

To me you are missing 1-3 steps under Step 4 telling one how to get to the section for Step 2 with in your existing QnaMaker app service.

Do you open the https://contoso-qnamaker.azurewebsites.net location?
If so, how do you get to Step 2 - Connect your QnA service to your KB" from this app service page?

I finished deploying but when trying to sign in(Step Three) the configuration app, after entering my credentials, I get the follow error:

Sorry, but we’re having trouble signing you in.
AADSTS700054: response_type 'id_token' is not enabled for the application.

Anyone help?

How does the FAQ plus chatbot support multi-languages? English and Chinese.