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techsupportbot's Introduction




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TechSupport Bot for DXS_GROUP

Functional

  • Menu items:

    • sending bug report
    • submit a development proposal
    • contacts
    • support the team
    • order development

  • User features:

    • sending tickets
    • receiving notifications about ticket status changes
    • receiving notifications from the developer

  • Opportunities for developer:

    • tracking tickets in a separate chat room
    • ticket status change
    • sending a notification to the user

Tip

All data and links to user attachments are stored in a sqlite database

Installing

git clone https://github.com/Nighty3098/TechSupportBot
cd TechSupportBot
python3 -m venv SupportBot
source SupportBot/bin/activate
pip3 install -r requirements.txt
cd src
SUPPORT_TOKEN="BOT TOKEN" python3 main.py

Important

In the config.py file, set the developer id and chat id. Add a bot to the chat and make it an admin

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techsupportbot's People

Contributors

dependabot[bot] avatar nighty3098 avatar

Stargazers

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Watchers

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