External URL Jump
With this extention you will be able to add external links to the OTRS agent and customer navigation bar.
Prerequisites
-
Znuny4OTRS-Repo
-
OTRS 6
Installation
Download the package and install it via admin interface -> package manager or use Znuny4OTRS-Repo.
Configuration
Via SysConfig-Settings
SysConfig -> Znuny4OTRS-ExternalURLJump -> Frontend::Agent::ModuleRegistration
SysConfig -> Znuny4OTRS-ExternalURLJump -> Frontend::Customer::ModuleRegistration
Just update:
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Name: Your Link Name
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Link: URL=http://host/some_page.html (only URL param)
Download
For download see https://www.znuny.com/en/#!/addons
Commercial Support
For this extension and for OTRS in general visit www.znuny.com. Looking forward to hear from you!
Enjoy!
Your Znuny Team!