Facebook Messenger is a great new way of building a subscriber base, and Facebook ads promoting competitions fit well with the kinds of things Facebook users are doing and engaging in.

ManyChat is a Facebook Messenger Flow builder that allows for automated messenger responses to selection from a "pick a path" style set of buttons. Unlike a regular chatbot from the past where the software needed to interpret text, Facebook Messenger Marketing allows for buttons to simply be pressed to go down a multi-choice path leading to more specific information and options.

Available for purchase, this set of ManyChat templates are designed to engage your audience with a competition that lasts up to 12 days. Prizes are drawn at the end, and users are required to answer the trivia questions as they come out each day to be awarded points.

Spot prizes and an overall prize are also helpful in keeping the audience engaged.

The template is designed and tested to be very visual and appealing, resulting in users that are asking after and waiting for each day to come out, it is quite fun and visual.

The purpose of this document is to describe how to install the templates and guide you through options for configuration.

• Unlocks a new trivia question each day
• Broadcast template provided for notifying audience each day
• Score tracking each day
• Prize templates for each day
• Notification manager to pause notifications and unsubscribe
• Visual display of prizes, questions and answers
• Storing and retreiving data from Google Docs spreadsheets
• Mailchimp support for notifying email addresses about the final result
• All works within Facebook Messenger

You will need to have a ManyChat Pro account connected to a Facebook page. For information on how to set this up, visit ManyChat.

You will be given a one time use URL to download the template. Upon clicking the link you will be taken to ManyChat where you will need to select the page you wish to install into.

The template will be contained within its own folder, so will not conflict with any existing flows.

Create a folder under "Flows" called "Trivia Contest" or similar. This is where you will copy your templates to and modify them to suit your competition.

Duplicate the [START] template in the "Templates" folder by clicking the three dots icon to the right and selecting "Duplicate". You will see an identical flow with " copy" at the end of the name.

Now drag this into the "Trivia Contest" folder to the left.

On the left hand navigation menu, you will be able to click the "Trivia Contest" folder and see the template now in there. Click on the template to open it. At the top, click on the title to rename it to "START". Press "Edit" in the middle of the large flow chart area at the top.

You will see green windows to the right named "See My Score", "Play More Trivia", "Prize List" and "Question 1". You will need to systematically go and find each of these templates, copy them into your "Trivia Contest" folder, or a sub folder that matches the template folder as you have done for the first template. Then you will need to go back into "START", click "Edit" and click on each green flow to open it in the left pane.

The easiest way to find each, is click "Open Flow", navigate to it, on the top right beside "Edit Flow" is the 3 dot button, where you can duplicate it, now click "Flows > " which will show the menu where you can find the copy to move it to "Trivia Contest" folder. You will need to click the ">" icon to expand folders to find the "Templates" folder. Once you see the folder, click it. Now you will see the copied template. You can rename it with the 3 dots icon to the right, move it by dragging it to the "Trivia Contest" folder again, removing [Template] from the name and tidying up the name to remove " copy".

Now you need to go back to the "START" flow, and click on the green heading again in edit mode. This time click X beside the template name and then the button "Click to Select a Flow". Find the copy of the template, selecting that instead and click "Select This Flow"

Once you get the hang of duplicating, it may pay to duplicate all flows in a folder, then drag them in all at once and rename them all at once, then link them all at once. Just be careful not to select the wrong flow when you swap it out!

Note that you will need to click "Publish" once you have swapped out each on a flow.

Note also that "Prizes List" is in the "3) Prizes [Templates]" folder, so you will want to make a new "3) Prizes" folder under "Trivia Contest" folder before duplicating and copying this template. Always try to keep the folder structure the same so you can reference back to the templates folder and see where everything is.

For "Day 1 Trivia Question", you should copy this into a new folder named "2) Trivia Questions". Also make "1) Trivia Questions Locked" folder for later.

When copying the "2) Trivia Questions", you will need to select the spreadsheet in Google Drive first in two actions called "Google Sheets Actions". For this, in edit mode, click the yellow action window to have it appear in the left pane. Select the spreadsheet supplied which you should have a copy of in your Google Drive account. If you do not have Google Drive, you can get an account from following this Google Drive link, but it the Google Drive sheet template should have been shared with you when you bought the template.

• Select the spreadsheet,
• Select "Sheet 1"
• Select Lookup Column as "User Player Number Custom Field"
• Select "Player Number"

Note, you can type instead of scroll, to filter and the select.

Then scroll down to the "Question_X" where X is the current question you are editing. To the left select "score_X" where X is again, the current question you are editing. Click Save.

You will need to do the above in two places before these flows will duplicate successfully. If they don't duplicate successfully you may see residue copies with single text blocks in them - you can remove these. Click "Publish" and it will show you where the error lies.

Alternatively you can remove the "Google Sheets Action", but make sure you put it back in and map the spreadsheet again once making the copy and putting it in the right place. Also make sure you put it back into the template! To add it back again, select the "+Action" button on the second action, after "Played Day X Trivia" (in two places, one with a green tick and one with a red cross beside "Actions") select "Google Sheets Actions", then click "Select action" and select "Update Row", then follow the bullet points above. Note, you only need to select "score_X" for the trivia question you are updating, nothing else.

You will notice in the template folder named "1) Trivia Questions" there is a special version of template 12 called "ADVANCED". This template has the conditional logic to pull the questions and answers from a spreadsheet. Standard templates will need to have questions and answers entered directly in each template, but with this you can edit the "Decisions" Google Spreadsheet and have the questions and answers flow through automatically. This helps to have a centralised place to manage questions and answers, however the images will still need dragging in, and the Google Drive connection for answers will still need doing.

To use it, after duplicating it and moving it into the "Trivia Contest > 1) Trivia Questions" folder, in edit mode, go to the "Starting Step" Action and change the "12DTC_current_day_number" to the day for this trivia question, then in the next "Google Sheets Action", select "Get Row By Value".

• Select the "Decisions" spreadsheet
• Select "Questions & Answers" Worksheet
• Select # as the Lookup Column
• Select "12DTC_current_day_number" as the "Lookup Value"

Then against the "Google Column Titles", select each corresponding Custom Field:

• Question > "12DTC_current_question"
• Answer 1 > "12DTC_current_answer_1"
• Answer 2 > "12DTC_current_answer_2"
• Answer 3 > "12DTC_current_answer_3"
• Correct # > "12DTC_current_correct_answer"
• Correct Description > "12DTC_current_correct_description"

Click "Save". Now change the "Trivia Day X" to the current day for each place you see 12. This includes swapping out tags and custom fields all the way through.

For the second yellow action with a green tick, select "Update Row" and use the following for the spreadsheet setup:

• Select the "Trivia Scores" spreadsheet,
• Select "Sheet 1"
• Select Lookup Column as "User Player Number Custom Field"
• Select "Player Number"

Then scroll down to the "question_X" row, where "X" is the number of the flow you are editing, and put "score_X" beside it, where "X" is again the number of the flow you are editing.

In the last part of the "Trivia Question X" is a "Jump to Flow" to "Prize X [Template]". You will need to copy this flow and swap it out with the template version.

In this flow, on the starting action, the only thing you have to do is ensure the "12DTC_current_day_number" is set to the correct day, and click the "Get Row By Value" Google Sheets Action to edit it.

Similar to with the advanced trivia question template, select the following:

• Select the "Decisions" spreadsheet
• Select "Questions & Answers" Worksheet
• Select # as the Lookup Column
• Select "12DTC_current_day_number" as the "Lookup Value"

and then for the "Google Column Titles", just do the one named:

• Prize Name > 12DTC_current_prize_name

In the Starting Step "Calculate Total Score" action, click "Get Row By Value" and:

• Select the "Trivia Scores" spreadsheet,
• Select "Sheet 1"
• Select Lookup Column as "User Player Number Custom Field"
• Select "Player Number"

and then for the "Google Column Titles", just set the ones named:

• total points > score_total
• question_X > score_X (where X is the number from 1 to 12).

In the Starting Step, select "Get Row By Value" select the following:

• Select the "Decisions" spreadsheet
• Select "Overall Settings" Worksheet
• Select # as the Lookup Column
• Select "12DTC_current_contest" as the "Lookup Value"

and then for the "Google Column Titles", just set the ones named:

• Price Announce Date > 12DTC_announce_date
• Contest Description > 12DTC_current_contest_description
• Contest Start Date > 12DTC_current_contest_date_start

Click "Save".

In the "Add Email to Mailchimp" action, ensure a Mailchimp account is selected and an new empty list is selected in the "Add Subscriber to a List" action. If you don't have MailChimp you can get it from the MailChimp link.

Click the "Google Sheets Actions" "Update row" link and:

• Select the "Trivia Scores" spreadsheet,
• Select "Sheet 1"
• Select Lookup Column as "User Player Number Custom Field"
• Select "Player Number"

and then map the following:

• Player Number > User Player Number Custom Field
• First Name > First Name
• Last Name > Last Name
• User Id > User ID
• Last Interaction > Last Interaction
• Email > Email
• Player Count > player count
• score_total > total points
• score_X > question_X (where X is the number 1 to 12)

Click "Save".

Swap out all the "Jump To Flow" green boxes.

Swap out all the "Jump To Flow" green boxes ensure none say [Template].

Swap out all the "Jump To Flow" green boxes ensure none say [Template].

Swap out all the "Jump To Flow" green boxes ensure none say [Template] and the prize at the bottom maps correctly.