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willsmythe avatar willsmythe commented on May 23, 2024

@roizentner - can you attach a console log from your browser and a network log or fiddler trace (scrubbed of any creds) so we can see why the API call (presumably) is failing?

@trevorsg - can you look into how the code is handling errors with "new work item"? Either we're not getting a proper error back from the API call or we're incorrectly swallowing it somewhere. Can we also make sure to return or at least console log information like the Activity ID so it's easier to diagnose the problem?

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roizentner avatar roizentner commented on May 23, 2024

Hi @willsmythe, thank you for the response and trying to help.
When I use "Link to work item" and select an item, I see the following after clicking the blue "link" button:
console log
image
network log
image

Let me know if I can provide better/additional details...

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jandrooghmans avatar jandrooghmans commented on May 23, 2024

Hello, I have the same issues and get the same error: conversations is an unsupported, undocumented API. Use comments instead.
error-zendesk

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