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andreaspfeiffer1131 avatar andreaspfeiffer1131 commented on June 5, 2024

Hi GrzejdaM,

I add the same issue for 2 years and I don't think you can do this with the out-of-the box apps. I solved it like this :

In parallel of the tag vso_wi_xxxxx, you can have another one such as "vsts_log" that means that the ticket has been logged in vsts. Based on that, you can build your view with the condition saying tickets tags contains at least one of the following -> "vsts_log". This can be done on custom field either.

In order to do so, you need to rework a bit the source code and add the tag, with same behaviour as the one with the wit.

hope this helps
Andreas

from vsts-zendesk-app.

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