mibew / mibew-operator-status-plugin Goto Github PK
View Code? Open in Web Editor NEWPlugin for Mibew, get statement based on the availability of operators.
License: MIT License
Plugin for Mibew, get statement based on the availability of operators.
License: MIT License
I downloaded the Operator Status plugin from github and from sourceforge.
I unziped both on plugin folder (mibew\plugin)
I got this structure:
mibew\plugins\OperatorStatus\Controller\OperatorStatusController.php
mibew\plugins\OperatorStatus\LICENSE
mibew\plugins\OperatorStatus\Plugin.php
mibew\plugins\OperatorStatus\README.md
mibew\plugins\OperatorStatus\routing.yml
Then I edited the mibew\configs\config.yml.
The plugin section look like this:
# Plugins
plugins:
"Mibew:OperatorStatus"
But when I navigate to the plugins page (http://[site]/mibew/operator/plugin) the plugin list is empty.
What I did wrong?
We need to implement gulp-based build process (the standard one for all Mibew projects).
One should change the name of the route defined here.
At the moment it is impossible to use the plugin with the original Mibew Boilerplate. Also, the current name of the route is confusing.
I created this operator status originally to include Group support so that instead of testing whether or not an agent is login and waiting for a chat it could test if someone of a specific group is logged in and waiting.
Example: this could be for people who only want Sales people to be contacted but also want to offer support via live chat transferring but don't want to bother the tech support team with sales questions.
Here is the code from my previous PR that contains the Group based feature.
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