Add documentation on Oncall/Iris integration for messaging about iris HOT 6 CLOSED

Can you provide the SMTP settings you are using? Also, do you have iris sender running?

from iris.

Yep iris-sender is running. What am I missing here?

Iris config -

sender:
  debug: False
  process_title: iris-sender
  host: 127.0.0.1
  port: 2321

  workers_per_mode:
    email: 500

  master_sender:
    host: 127.0.0.1
    port: 2321

  api_host: http://localhost:16649

  sender_app: iris
 
  is_master: True

sender_workers: 1000

applications:
 - dummy_app

vendors:
 - type: iris_smtp
   name: email
   smtp_server: '<redacted>'
   smtp_gateway: '<redacted>'
   from: '<redacted>'

Oncall config -

messengers:
  - type: iris_messenger
    application: iris
    iris_api_key: magic
    api_host: http://localhost:16649
	
notifications:
  default_roles:
    - "primary"
    - "secondary"
    - "manager"
  default_times:
    - 86400
    - 604800
  default_modes:
    - "email"

reminder:
  activated: True
  polling_interval: 360
  default_timezone: 'US/Central'

Thanks!

from iris.

Are you getting any exceptions or errors/warnings in logs? It's possible/likely that the "iris" application oncall is configured to use is not present in the DB with the key 'magic'.

from iris.

Hmm, it was not present but I just added it in. I'm still seeing pure GET/POST resource/API-related requests in the console, and nothing representing possible issues encountered during attempts to trigger messages out. Does the logger output go to a separate file that I'm not aware of (or might be getting blocked from being created due to permissions)?

from iris.

Turns out that oncall-notifier wasn't running :( I'd still support extending the documentation related to this piece for non-experts (like myself :)), but we are good to go now, so we can close this Issue if needed

from iris.

Thanks for getting back to us. Glad to hear you got it working.

from iris.