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Customer Segmentation using K-Means Clustering

Introduction

This is one of my most popular article (project) on Medium. In this project, I want to know how many groups that exist from the collection of customers, and also how the characteristics for each group differs one with another. I implemented this using Python. For details, you can read my article here (https://towardsdatascience.com/customer-segmentation-in-python-9c15acf6f945)

The Process

In summary, the process were like this:

  • Importing data
  • Explore the data
  • Generate the Recency, Frequency, and Monetary (RFM) features from the dataset
  • Preprocess the data
  • Do clustering using K-Means
  • Analyze the clusters characteristics using charts

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