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mac-admin-scripts's Issues

There are no Adobe Updates available (Acrobat/Reader)

Hi, I’ve run into a couple of issues with the Adobe-RUMWithProgress-jamfhelper.sh script.

I needed to change the location of the rumlog as the folder didn’t exist. No biggie.

When there are only Acrobat/Reader updates available the grep (on line 113) won’t find any updates to present to the user. This is because the wording is slightly different.

For Acrobat/Reader

Following Acrobat/Reader updates are applicable on the system :

For other Adobe apps;

Following Updates are applicable on the system :

So I have changed line 113 to the following to make it work.

if [ "$(grep "pdates are applicable on the system" "$rumlog")" ] ; then

Log file location is not created by default

Had an issue running the Adobe-RUMwithprogress-jamfhelper script at first. The AdobeRUMUpdatesLog location is not created by default, & causes failure. EndUser popup displays "No available updates", even tho running RUM list in terminal did show updates available. Jamf log pulled errors starting with writing to the Log file location.

Script result: touch: /Library/Application Support/CustomAdobeUpdater/AdobeRUMUpdatesLog.log: No such file or directory
/Library/Application Support/JAMF/tmp/Adobe-RUMwithProgress:83: no such file or directory: /Library/Application Support/CustomAdobeUpdater/AdobeRUMUpdatesLog.log
sed: /Library/Application Support/CustomAdobeUpdater/AdobeRUMUpdatesLog.log: No such file or directory
grep: /Library/Application Support/CustomAdobeUpdater/AdobeRUMUpdatesLog.log: No such file or directory

ACR is Adobe Camera Raw

In the code you sed for ACR and change to Acrobat...

| sed 's/ACR/Acrobat/g' \

But that is not correct. It should be mapped to Adobe Camera Raw updates.

Acrobat updates get handled separately as the first check when RUM calls the Acrobat tool found here:
/Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app

(must be version 1.0.14 or later for it to work with RUM)

See this Adobe article for details on Acrobat. (also mentions ACR details)
https://helpx.adobe.com/enterprise/using/using-remote-update-manager.html

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