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View Code? Open in Web Editor NEWZendesk agent dashboard and time tracking
License: MIT License
Zendesk agent dashboard and time tracking
License: MIT License
Metrics layout can be improved by adjusting the width of the tables and presenting the data in a better way so that it results easier to read.
It would be great for Engineers to be able to get a digest email at the end of the week so they can view of their overall workload.
A snapshot of the main dashboard or as a pdf would be a useful feature.
Refactor and improve the documentation on the backend code of the app.
As a manager, I want to see the uptime metrics for a particular user on the team. I am not sure if this is something that could be limited to the scope of user's permissions or role so it's not visible or accessible to everyone?
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