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home-assistant avatar home-assistant commented on August 27, 2024

Hey there @balloob, @bieniu, @thecode, @chemelli74, @bdraco, mind taking a look at this issue as it has been labeled with an integration (shelly) you are listed as a code owner for? Thanks!

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from core.

thecode avatar thecode commented on August 27, 2024

Please download the diagnostics from the device card in Home Assistant and attach it in a comment.

Please enable Debug for Shelly integration and when there is a request to re-enter password disable debug and attach the log.

Note: it is better to drag the log into the comment (which will add it as an attachment) and not copy paste as it is hard to read logs in GitHub.

Thanks

from core.

KruseLuds avatar KruseLuds commented on August 27, 2024

Please download the diagnostics from the device card in Home Assistant and attach it in a comment.

Please enable Debug for Shelly integration and when there is a request to re-enter password disable debug and attach the log.

Note: it is better to drag the log into the comment (which will add it as an attachment) and not copy paste as it is hard to read logs in GitHub.

Thanks

Sorry I don't think that is doable, it's a different Shelly every time and it happens once a week or so to only one of my 43 Shelly's... the log file to post here can only be 25mb... The log file for 1 week would be more than 500 times that size... and it might not even be the right Shelly...

So what do you suggest?

from core.

issue-triage-workflows avatar issue-triage-workflows commented on August 27, 2024

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates.
Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍
This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

from core.

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