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home-assistant avatar home-assistant commented on August 27, 2024

Hey there @starkillerOG, mind taking a look at this issue as it has been labeled with an integration (reolink) you are listed as a code owner for? Thanks!

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starkillerOG avatar starkillerOG commented on August 27, 2024

Are you able to control the chime from the reolink mobile app?
If not you most likely have a doorbell V1 or a chime V1.

Only doorbells V2 and V3, and Chime V2 support remotely controlling the chime. You can check the sticker on the back of the doorbell and chime, if nothing is stated about the version it is V1.

If you appreciate the reolink integration and want to support its development, please consider sponsering the upstream library or buy new reolink products through the affiliate link on the sponser page.

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