smarten's People
smarten's Issues
please provide the access for Incident Ticketing system to below email address
15th August 2019 > F&B module functionality with payments features.
While adding the post if we use the Better resolution pictures, Its appearing blurred in App
Resolution size used:- 1920 X 1600 pixels
Splash screen is not appearing proper, please find the attached splash screen for the application.
Login Process is inaccurate
There should be two modules in the application after the app gets launched and before the user gets register or login.
a) Tenant login/Register
b) Corporate Login/Register.
After the application gets installed, there is no information screens available on the application for new users.
Key features of Help and FAQ page like (Support, Privacy Policy, Terms and Condition, User Docs, FAQ’s) should be displayed under Profile section directly, not under Help & FAQ tab.
2nd August'19 User can pay the Rent on monthly bases via application and dashboard gets updated - Committed Date
No option is available to view and detailed on Housr Credits
Once the user on boarded to property, he will receive the User credits which he/she can use it for payments or any other use like (F&B, Laundary)
After fresh installation of application, not able to access the app.
Prompting for error message every time says "Internet connection error"
After Fresh installation of application we are facing the error message and not able to sign in into the app.
Application gets up only once and we are able to Sign in and after that its prompting for same error.
Screen shot attached.
Tried installing in 2 more devices and facing the same issue after fresh installation. Uninstalled and installed the application again and Cleared the app cache as well. (Switched between multiple networks also)
Events are not loaded properly after Sign in into the app
After Sign in into the application, we are not able to see any events, its prompting for continuous Internet error and Unable to load the events.
Launching logo of the application is not proper, colours of logo is not accurate, shared the attached file from which you can have a look the logo colour.
Once User click on Logout option, it needs to be prompt for confirmation window, whether user needs to logout or not (Yes/No)
Once we Schedule the meeting invite, User is not able to receive any message or mail and its prompting for error message. (
If we delete one post after creating 2 posts, there is no “+” button available on dashboard to create a POST.
Under Support page we are receiving the HTTP Status error 404”.
Once we raise any incident from APP, no ticket is generated in Admin panel
Register User Functionality
Register User feature is not covered into the application which will impact the web-app functionality, currently, App is directly landing on Login screen page.
Event Bottom links - Contact Us link opens up blank ( Android )
Steps to replicate:
- Go to home page
- Click on the events displayed on the top
- Even page opens up scroll down to the bottom - From the links displayed at the bottom click on Career link
Actual - Blank page is displayed
Expected - Should have the contact information
App icon should be in round or circular form after the app gets installed, currently its in square shape.
Once we click on Bed Icon, a new page open up with different sections with different modules, Page should have some specific name.
Application is getting crashed at Dashboard page
Scenario: Create 2-3 posts from the “+” button. Now delete both the posts one by one, Its keep on loading for some time, loader appears and App gets crashed (Verified in IOS and Android both)
Once we open the "Help & FAQs" page, header needs to be updated from Help to "Help & FAQ's" and it needs to centre aligned
Category list needs to be updated from Incident management
Remove the list below mentioned in the database:-
Just checking 3
Just checking
Just checking 11
Access Cards and Turnstile
Bus service
App - Meeting room booking
Poll - No option available to create new poll ( android)
Steps to replicate:
- Go to home page of HousR app (on android phone)
- Select Polls option
- You will see one option - Daily Commute
- Click on Daily Commute - Blank page will open
Actual - Blank page opens up
Expected- Option for creating a new poll should be available
Once we click on “User Docs and FAQ's”, no content data is available and “Smarten’s” logo is appearing.
I have sent an Invite to the guest using Phone no., but the Guest has not received any message on his Phone. (Bug)
Once a Tenant is Inviting his guest and schedule a meeting, apart from Location, there should be few more details to be entered the Flat no. manually.
Request mail for Forgot password is not able to sent.
After enter the email address in Forgot password link, click on register, Its prompting for error message "Please Register".
Email address used :- "
[email protected]" & "[email protected]"
Back button functionality is not working properly.
Click on Profile
Click on Help & FAQ's section
Choose any option as ( Support, Terms and Conditions, Privacy policy, User Docs, FAQ's)
After the any page window gets open , Press back button
User should revert back to HELP & FAQ opened page which have different options, currently its reverting back to profile section window.
receiving the server error in Admin panel, I have created the Offers in Admin panel, but currently there is no data appearing.
Report Incidents - Junk options are displayed
Steps to replicate:
- Go to report incidents icon
- Select Drop dow - "Categories"
Actual - You will see some junk options available
1." Just checking"
2. just checking - 3
3. Just Checking - 11
Expected - Junk options should be removed
Help and FAQ’s page is not displaying any data ( “503 Service Temporarily Unavailable”)
Copyright under each section of “Help and FAQ’s” needs to be changed on the name of HOUSR from Smarten.
Number of Notifications should be available on Bell icon and Under every notification it should redirect to the same selected page.
Login screen needs to be replaced with proper logo.
Once user has on-boarded to the property, user have the option to see his documents details (ex:- KYC, Verification documents, Invoices)
View Details (Report Incident, Emergency, Offers) button is appears and disappears while scroll up and down to the screen.
Support section will be added on Monday in App Panel- 22nd July
Food and Bites - History gives client error
Tenant or Corporate user can access the app without login/register into the app, events and offers should display on the app after the application gets launched.
If any New Post is added into the application or any event is generated, no notifications are appearing under notification section.
Report Incident - Other category option is not working
I have edited the meeting Invite and sent it again but we in application the meeting invite time didn’t gets updated and no message and mail received.
No data appears under USER CSV file
Notifications and SMS issues
Updated app with functional dashboard with reference to the above points.
Updates include - Notifications to be redirected, SMS issues have been fixed -19th July 2019
Smarten Spaces logo needs to be replaced with HOUSR logo in User Docs and FAQ page.
After adding the Post under three dost different options should be available and text should be Remove this post in place of "Report"
30th August'19 Laundry and Parking
Login screen and Reset password should appear as below attached.
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