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rtdany10 avatar rtdany10 commented on May 26, 2024 1

@rtdany10
The company email Account is setup like [email protected]

I am the User with email I'd as [email protected] so when this user send any email from Frappe so Default Sending is set as the company email id which is [email protected]. All mails are going with this company email so both email are same for this case.

Are you talking about setting up User wise Email Account?? Can you explain with your use case?

@rehanansari26 when you are sending email from [email protected], the expected email headers:
Sender: [email protected]
Reply-To: [email protected]

But the actual headers:
Sender: [email protected]
Reply-To: [email protected]

I want the Reply-To to be same as sender.

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rehanansari26 avatar rehanansari26 commented on May 26, 2024

@rtdany10 can you elaborate more about what you want?

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rtdany10 avatar rtdany10 commented on May 26, 2024

@rtdany10 can you elaborate more about what you want?

This is how you currently set To-Reply for emails set from Frappe Framework: https://docs.erpnext.com/docs/user/manual/en/configuring-a-reply-to-email-address-in-erpnext
This requires enabling Incoming on the email account and using the FF mailbox. This shouldn't be the case, I should be able to set To-Reply without having incoming enabled on FF for that account. I could be using an external mail client for incoming purpose.

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rehanansari26 avatar rehanansari26 commented on May 26, 2024

@rtdany10 can you elaborate more about what you want?

This is how you currently set To-Reply for emails set from Frappe Framework: https://docs.erpnext.com/docs/user/manual/en/configuring-a-reply-to-email-address-in-erpnext This requires enabling Incoming on the email account and using the FF mailbox. This shouldn't be the case, I should be able to set To-Reply without having incoming enabled on FF for that account. I could be using an external mail client for incoming purpose.

I not enabled incoming as you can see in my settings but also when any email goes from FF then automatically To-Reply is set to same email.
image
image

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rtdany10 avatar rtdany10 commented on May 26, 2024

@rtdany10 can you elaborate more about what you want?

This is how you currently set To-Reply for emails set from Frappe Framework: https://docs.erpnext.com/docs/user/manual/en/configuring-a-reply-to-email-address-in-erpnext This requires enabling Incoming on the email account and using the FF mailbox. This shouldn't be the case, I should be able to set To-Reply without having incoming enabled on FF for that account. I could be using an external mail client for incoming purpose.

I not enabled incoming as you can see in my settings but also when any email goes from FF then automatically To-Reply is set to same email.
image
image

Are your From and To-Reply same or different?

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rehanansari26 avatar rehanansari26 commented on May 26, 2024

@rtdany10 It is same

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rtdany10 avatar rtdany10 commented on May 26, 2024

@rtdany10 It is same

Did you send from the same user account as the email? Try from a different user account

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rehanansari26 avatar rehanansari26 commented on May 26, 2024

@rtdany10
The company email Account is setup like [email protected]

I am the User with email I'd as [email protected] so when this user send any email from Frappe so Default Sending is set as the company email id which is [email protected]. All mails are going with this company email so both email are same for this case.

Are you talking about setting up User wise Email Account?? Can you explain with your use case?

from frappe.

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