Allows to Manage escalation group queue that assigns tickets to the team and sends Google Chat Notification to the team when ticket has been assigned to a tech. Using Google App script allows the bot to send a message notification tagging the person assigned for visibility in the Team's Google Chat Group.
Google App Script Browserify Vanilla JS HTML CSS
To help the "Queue Manager" assign tickets to its team that automatically send Google Chat Message notifying and tagging the assigned person for visibility.
License under MIT License
Feel free to check out my Github:
You can reach out to me for questions and suggestions at [email protected]