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Zendesk API Wrapper for Python
License: MIT License
This project forked from maxgutman/zendesk
Zendesk API Wrapper for Python
License: MIT License
Zendesk API Wrapper for Python ========================================================================================= Python Zendesk is wrapper for the Zendesk API. This library provides an easy and flexible way for developers to communicate with their Zendesk account in their application. Requirements ----------------------------------------------------------------------------------------------------- httplib2 is used for authentication and requests (pip install | easy_install) httplib2 simplejson is used to serialze and deserialze requests and responses (pip install | easy_install) simplejson Installation ----------------------------------------------------------------------------------------------------- Zendesk Python Library is available on pypi, so installation should be fairly simple: (pip install | easy_install) zendesk Example Use ----------------------------------------------------------------------------------------------------- from zendesk import Zendesk, get_id_from_url ################################################################ ## NEW CONNECTION CLIENT ################################################################ zendesk = Zendesk('https://yourcompany.zendesk.com', '[email protected]', 'passwd') ################################################################ ## TICKETS ################################################################ # List zendesk.list_tickets(view_id=1) # Must have a view defined # Create new_ticket = { 'ticket': { 'requester_name': 'Howard Schultz', 'requester_email': '[email protected]', 'subject':'My Starbucks coffee is cold!', 'description': 'please reheat my coffee', 'set_tags': 'coffee drinks', 'ticket_field_entries': [ { 'ticket_field_id': 1, 'value': 'venti' }, { 'ticket_field_id': 2, 'value': '$10' } ] } } ticket_url = zendesk.create_ticket(data=new_ticket) ticket_id = get_id_from_url(ticket_url) # Show zendesk.show_ticket(ticket_id=ticket_id) # Delete zendesk.delete_ticket(ticket_id=ticket_id) # More examples in `examples` folder!
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