discord-tickets / bot Goto Github PK

Can you please add option to specify active tickets limit per user. When user want to open new ticket and has reached limit, reply that active ticket limit was reached

Can you please explain.env file and what are those in that file

when ever i close the repl.it tap, the bot stops working

Hello, can you add option to use mongodb for storing data?

It says "This isn't a ticket channel"

I have absolutely no idea why it shows dotenv module didn't found
I also installed npm package of dotenv

I have done the full setup and whenever i launch, here is what the cmd looks like:

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######## #### ###### ###### ####### ## ## ########

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#### ###### ## ## ######## ##

DiscordTickets v1.0.0 - Made By Eartharoid
https://github.com/eartharoid/DiscordTickets

==========================================================================

[00:48:43 | INIT] Initialising logger (v1.1.9)
[00:48:43 | INIT] Creating new log file ("./logs/06-06-2020-00-48-43.log")
[00:48:43 | INIT] Initialised logger with the following custom types:
[00:48:43 | INFO] Starting up...
[00:48:43 | INFO] Initialising bot...
[00:48:43 | INFO] > Loading '?add' command
[00:48:43 | INFO] > Loading '?close' command
[00:48:43 | INFO] > Loading '?help' command
[00:48:43 | INFO] > Loading '?new' command
[00:48:43 | INFO] > Loading '?ping' command
[00:48:43 | INFO] > Loading '?remove' command
[00:48:43 | INFO] Connected to Discord API
[00:48:43 | INFO] Logged in as Xzobe Tickets#6907
[00:48:43 | WARN] An error was not caught
[00:48:43 | ERROR] Uncaught error:
TypeError: Discord.RichEmbed is not a constructor
at Client. (C:\Users\Caleb\Desktop\Discord Bots\Discord Tickets\index.js:100:19)
at Object.onceWrapper (events.js:421:28)
at Client.emit (events.js:315:20)
at WebSocketManager.triggerClientReady (C:\Users\Caleb\Desktop\Discord Bots\Discord Tickets\node_modules\discord.js\src\client\websocket\WebSocketManager.js:433:17)
at WebSocketManager.checkShardsReady (C:\Users\Caleb\Desktop\Discord Bots\Discord Tickets\node_modules\discord.js\src\client\websocket\WebSocketManager.js:417:10)
at WebSocketShard. (C:\Users\Caleb\Desktop\Discord Bots\Discord Tickets\node_modules\discord.js\src\client\websocket\WebSocketManager.js:199:14)
at WebSocketShard.emit (events.js:315:20)
at WebSocketShard.checkReady (C:\Users\Caleb\Desktop\Discord Bots\Discord Tickets\node_modules\discord.js\src\client\websocket\WebSocketShard.js:467:12)
at Object.module.exports [as READY] (C:\Users\Caleb\Desktop\Discord Bots\Discord Tickets\node_modules\discord.js\src\client\websocket\handlers\READY.js:20:9)
at WebSocketManager.handlePacket (C:\Users\Caleb\Desktop\Discord Bots\Discord Tickets\node_modules\discord.js\src\client\websocket\WebSocketManager.js:386:31)

I am not sure how to fix it. I have done research but can't figure it out.

Is it possible to add a feature which creates a log of all the messages sent even after the ticket is deleted. For example with other bots they create a txt of the channel after the ticket is closed.

Hello,

I've been using the bot for a while and had no issues, until yesterday when opening tickets stopped working. I've tried with "fresh install" on different PCs on different discord servers and I get the same error, if you have any idea what could the reason be.

[INFO | 5:11:09] disc#123456 used the 'new' command
[WARN | 5:11:09] An error was not caught
[ERROR | 5:11:09] Uncaught error:
DiscordAPIError: Invalid Form Body
type: Value "text" is not int.
at item.request.gen.end (E:\Tick\Tickets\node_modules\discord.js\src\client\rest\RequestHandlers\Sequential.js:85:15)
at then (E:\Tick\Tickets\node_modules\snekfetch\src\index.js:215:21)
at process._tickCallback (internal/process/next_tick.js:68:7)

Best regards

Use MkDocs-Material with GitHub Pages.

[10:31:34 | ERROR] TypeError: Cannot read property 'member' of undefined
at Object.execute (C:\Serveur\Bot\DiscordTickets-master\src\events\ready.js:37:44)
at Client. (C:\Serveur\Bot\DiscordTickets-master\src\index.js:130:68)
at Client.emit (events.js:315:20)
at WebSocketManager.triggerClientReady (C:\Serveur\Bot\DiscordTickets-master\node_modules\discord.js\src\client\websocket\WebSocketManager.js:431:17)
at WebSocketManager.checkShardsReady (C:\Serveur\Bot\DiscordTickets-master\node_modules\discord.js\src\client\websocket\WebSocketManager.js:415:10)
at WebSocketShard. (C:\Serveur\Bot\DiscordTickets-master\node_modules\discord.js\src\client\websocket\WebSocketManager.js:197:14)
at WebSocketShard.emit (events.js:315:20)
at WebSocketShard.checkReady (C:\Serveur\Bot\DiscordTickets-master\node_modules\discord.js\src\client\websocket\WebSocketShard.js:475:12)
at WebSocketShard.onPacket (C:\Serveur\Bot\DiscordTickets-master\node_modules\discord.js\src\client\websocket\WebSocketShard.js:447:16)
at WebSocketShard.onMessage (C:\Serveur\Bot\DiscordTickets-master\node_modules\discord.js\src\client\websocket\WebSocketShard.js:301:10)

[04:55:26 | INIT] Initialising logger (v1.1.9)
[04:55:26 | INIT] Creating new log file ("./logs/17-05-2020-04-55-26.log")
[04:55:26 | INIT] Initialised logger with the following custom types:
[04:55:26 | INFO] Starting up...
[04:55:27 | INFO] Initialising bot...
[04:55:27 | INFO] > Loading '!add' command
[04:55:27 | INFO] > Loading '!close' command
[04:55:27 | INFO] > Loading '!help' command
[04:55:27 | INFO] > Loading '!new' command
[04:55:27 | INFO] > Loading '!ping' command
[04:55:27 | INFO] > Loading '!remove' command
[04:55:27 | INFO] Connected to Discord API
[04:55:27 | INFO] Logged in as (Name of the bot)
/home/ticketbot/index.js:105
client.channels.get(config.logChannel).send(embed)
^

TypeError: Cannot read property 'send' of undefined
at Client.client.once (/home/ticketbot/index.js:105:43)
at Object.onceWrapper (events.js:286:20)
at Client.emit (events.js:203:15)
at WebSocketConnection.triggerReady (/home/ticketbot/node_modules/discord.js/src/client/websocket/WebSocketConnection.js:128:17)
at WebSocketConnection.checkIfReady (/home/ticketbot/node_modules/discord.js/src/client/websocket/WebSocketConnection.js:144:61)
at ReadyHandler.handle (/home/ticketbot/node_modules/discord.js/src/client/websocket/packets/handlers/Ready.js:80:8)
at WebSocketPacketManager.handle (/home/ticketbot/node_modules/discord.js/src/client/websocket/packets/WebSocketPacketManager.js:108:65)
at WebSocketConnection.onPacket (/home/ticketbot/node_modules/discord.js/src/client/websocket/WebSocketConnection.js:336:35)
at WebSocketConnection.onMessage (/home/ticketbot/node_modules/discord.js/src/client/websocket/WebSocketConnection.js:299:17)
at WebSocket.onMessage (/home/ticketbot/node_modules/ws/lib/event-target.js:120:16)

[14:16:57 | WARN] An error was not caught
[14:16:57 | WARN] Uncaught TypeError: Cannot read property 'member' of undefined
[14:16:57 | ERROR] TypeError: Cannot read property 'member' of undefined
at Object.execute (/home/bot/DiscordTickets/src/events/ready.js:37:44)
at Client.client.on (/home/bot/DiscordTickets/src/index.js:130:68)
at Client.emit (events.js:198:13)
at WebSocketManager.triggerClientReady (/home/bot/DiscordTickets/node_modules/discord.js/src/client/websocket/WebSocketManager.js:431:17)
at WebSocketManager.checkShardsReady (/home/bot/DiscordTickets/node_modules/discord.js/src/client/websocket/WebSocketManager.js:415:10)
at WebSocketShard.shard.on.unavailableGuilds (/home/bot/DiscordTickets/node_modules/discord.js/src/client/websocket/WebSocketManager.js:197:14)
at WebSocketShard.emit (events.js:198:13)
at WebSocketShard.checkReady (/home/bot/DiscordTickets/node_modules/discord.js/src/client/websocket/WebSocketShard.js:475:12)
at WebSocketShard.onPacket (/home/bot/DiscordTickets/node_modules/discord.js/src/client/websocket/WebSocketShard.js:447:16)
at WebSocketShard.onMessage (/home/bot/DiscordTickets/node_modules/discord.js/src/client/websocket/WebSocketShard.js:301:10)

can someone help me with that? iam using ubuntu

i have no clue how to run the bot

everytime i do node .
it says this
[20:27:08 | ERROR] Uncaught error:
TypeError: RichEmbed is not a constructor
at Client. (C:\Users\nathan\Desktop\PlexTickets\index.js:86:19)
at Object.onceWrapper (events.js:417:28)
at Client.emit (events.js:311:20)
at WebSocketManager.triggerClientReady (C:\Users\nathan\Desktop\PlexTickets\node_modules\discord.js\src\client\websocket\WebSocketManager.js:433:17)
at WebSocketManager.checkShardsReady (C:\Users\nathan\Desktop\PlexTickets\node_modules\discord.js\src\client\websocket\WebSocketManager.js:417:10)
at WebSocketShard. (C:\Users\nathan\Desktop\PlexTickets\node_modules\discord.js\src\client\websocket\WebSocketManager.js:199:14)
at WebSocketShard.emit (events.js:311:20)
at WebSocketShard.checkReady (C:\Users\nathan\Desktop\PlexTickets\node_modules\discord.js\src\client\websocket\WebSocketShard.js:466:12)
at WebSocketShard.onPacket (C:\Users\nathan\Desktop\PlexTickets\node_modules\discord.js\src\client\websocket\WebSocketShard.js:438:16)
at WebSocketShard.onMessage (C:\Users\nathan\Desktop\PlexTickets\node_modules\discord.js\src\client\websocket\WebSocketShard.js:293:10)

[23:27:21 | ERROR] TypeError: Cannot read property 'length' of undefined at Object.execute (C:\Users\*****\OneDrive\Desktop\Discord Bots\Ryans server\src\commands\help.js:34:14) at Object.execute (C:\Users\*****\OneDrive\Desktop\Discord Bots\Ryans server\src\events\message.js:102:12)

Describe the bug
He has two ''bug''
Uncaught TypeError: Cannot read property 'member' of undefined
[12:00:46 | WARN] An error was not caught [12:00:46 | WARN] Uncaught TypeError: Cannot read property 'id' of undefined

To Reproduce
run the help command

Expected behavior
to see the help command

[23:11:43 | INFO] Backup#5417 used the 'new' command
[23:11:44 | ERROR] DiscordAPIError: Invalid Form Body
parent_id: Value "" is not snowflake.
at RequestHandler.execute (C:\Users\cynthia\Desktop\DiscordTickets-master\node_modules\discord.js\src\rest\RequestHandler.js:170:25)
at processTicksAndRejections (internal/process/task_queues.js:97:5)

Might be my setup tbh but I get this when using one of the commands. Thanks in advance!

[12:05:20 | ERROR] TypeError: Cannot read property 'member' of undefined
at Object.execute (C:\Users\Jesus\Desktop\᲻\Bots\DiscordTickets reaction\src\events\ready.js:37:44)
at Client. (C:\Users\Jesus\Desktop\᲻\Bots\DiscordTickets reaction\src\index.js:130:68)
at Client.emit (events.js:315:20)
at WebSocketManager.triggerClientReady (C:\Users\Jesus\Desktop\᲻\Bots\DiscordTickets reaction\node_modules\discord.js\src\client\websocket\WebSocketManager.js:431:17)
at WebSocketManager.checkShardsReady (C:\Users\Jesus\Desktop\᲻\Bots\DiscordTickets reaction\node_modules\discord.js\src\client\websocket\WebSocketManager.js:415:10)
at WebSocketShard. (C:\Users\Jesus\Desktop\᲻\Bots\DiscordTickets reaction\node_modules\discord.js\src\client\websocket\WebSocketManager.js:197:14)
at WebSocketShard.emit (events.js:315:20)
at WebSocketShard.checkReady (C:\Users\Jesus\Desktop\᲻\Bots\DiscordTickets reaction\node_modules\discord.js\src\client\websocket\WebSocketShard.js:475:12)
at WebSocketShard.onPacket (C:\Users\Jesus\Desktop\᲻\Bots\DiscordTickets reaction\node_modules\discord.js\src\client\websocket\WebSocketShard.js:447:16)
at WebSocketShard.onMessage (C:\Users\Jesus\Desktop\᲻\Bots\DiscordTickets reaction\node_modules\discord.js\src\client\websocket\WebSocketShard.js:301:10)
[12:05:53 | WARN] An error was not caught
[12:05:53 | WARN] Uncaught TypeError: Cannot read property 'id' of undefined
[12:05:53 | ERROR] TypeError: Cannot read property 'id' of undefined
at Object.execute (C:\Users\Jesus\Desktop\᲻\Bots\DiscordTickets reaction\src\events\message.js:59:34)

[23:00:47 | WARN] An error was not caught
[23:00:47 | WARN] Uncaught TypeError: Cannot read property 'member' of undefined
[23:00:47 | ERROR] TypeError: Cannot read property 'member' of undefined
at Object.execute (C:\Users\cynthia\Desktop\DiscordTickets-master\src\events\ready.js:36:44)

Describe the bug
You can only rename or set the topic 1 time if you try it a second time it won't do it and (you try it the second time to rename of topic ) closing no longer works
To Reproduce
1.open a ticket
2 rename of retopic the ticket
3 rename of retop the ticket again
4 it won't rename or retopic it the second time and you can't close the ticket anymore white -close

Expected behavior
you shoud be able to rename or retopic the ticet multipele times and close the after that

Screenshots
screenshot are not necessary i think

Can i self-hot the bot using windows?

Currently, the bot will create tickets with specific permissions overwrites (deny everyone, allow the bot, allow the support_role, and allow the creator). It would be better if the bot didn't overwrite the permissions from the parent/category when setting the ticket channel's permisssions.

Describe the solution you'd like
A list of users that have sent a message after the ticket has been closed in the logs. A lot of @ s of the users would be nice for us to look at our moderator's statistics on tickets.

Additional context

Possibly something similar to the above.

Ive added the bot to my server and when I do "(prefix)new" it says that the ticket was created but no new channels are opened/created. I follow the step by step set-up wiki and not really sure where to go from here

Describe the bug
I can't seem to be able to start the bot, as I keep getting this one export error from a module. I've attached the error message below. I've tried fresh installing but I still seem to be getting this issue.

To Reproduce
Steps to reproduce the behaviour:

• Start the bot, it errors and crashes.

Expected behavior
A clear and concise description of what you expected to happen.

• The bot starts and everything works.

Screenshots
If applicable, add screenshots to help explain your problem.


2020-09-06T11_48_53_312Z-debug.log

When i start the bot i get this error https://pastebin.com/wqzxBAQG

the !new <text> command every time i do !new something bla bla bla it would say i have to add text to it. i did this multiple times and it wont work.

They say there is no module leeks.js...
What should I do?

Describe the bug
i am having this error: https://hastebin.com/omayajeloz.shell

To Reproduce
Steps to reproduce the behavior:
just run the bot

Additional context
Add any other context about the problem here.
i have done npm i [email protected] as stated in #12

Please add multi panel support, that you can create more panels and separate tickets to categories.

First off, sorry for all the issues I've reported in the last few days.
Its been working fine when I've been hosting it locally but now I'm trying it online it wants none of it

Ive recently decided to start hosting the bot online and It keeps giving me this error I've asked multiple people and they've had no idea on how to help.

npm WARN @eartharoid/[email protected] requires a peer of [email protected] but none is installed. You must install peer dependencies yourself.
npm WARN @eartharoid/[email protected] requires a peer of [email protected] but none is installed. You must install peer dependencies yourself.
npm WARN @eartharoid/[email protected] requires a peer of [email protected] but none is installed. You must install peer dependencies yourself.
npm WARN @eartharoid/[email protected] requires a peer of [email protected] but none is installed. You must install peer dependencies yourself.
npm WARN optional SKIPPING OPTIONAL DEPENDENCY: [email protected] (node_modules/fsevents):
npm WARN notsup SKIPPING OPTIONAL DEPENDENCY: Unsupported platform for [email protected]: wanted {"os":"darwin","arch":"any"} (current: {"os":"linux","arch":"x64"})

audited 355 packages in 13.958s

23 packages are looking for funding
run npm fund for details

found 0 vulnerabilities

This what happens when I start running it.

[18:13:18 | INFO] Using SQLite storage
/home/container/node_modules/sequelize/lib/dialects/abstract/connection-manager.js:81
throw new Error(Please install ${moduleName} package manually);
^

Error: Please install sqlite3 package manually
at ConnectionManager._loadDialectModule (/home/container/node_modules/sequelize/lib/dialects/abstract/connection-manager.js:81:15)
at new ConnectionManager (/home/container/node_modules/sequelize/lib/dialects/sqlite/connection-manager.js:24:21)
at new SqliteDialect (/home/container/node_modules/sequelize/lib/dialects/sqlite/index.js:15:30)
at new Sequelize (/home/container/node_modules/sequelize/lib/sequelize.js:340:20)
at Object. (/home/container/src/index.js:83:14)
at Module._compile (internal/modules/cjs/loader.js:1251:30)
at Object.Module._extensions..js (internal/modules/cjs/loader.js:1272:10)
at Module.load (internal/modules/cjs/loader.js:1100:32)
at Function.Module._load (internal/modules/cjs/loader.js:962:14)
at Function.executeUserEntryPoint [as runMain] (internal/modules/run_main.js:72:12)
container@pterodactyl~ Server marked as offline...

Hey,

first of all i love your Bot. It works perfectly for me but i got an feature that would be awsome if you can implement this.

if you could implement a -claim so that one Supporter can claim this Ticket, that would be great

Describe the bug
When the people react the embed nothing call the event messageReactionAdd, so the emoji up to 2 and doesnt create a new ticket
Help!

You should add a ticket transcript option so we can view the message history.

https://github.com/discord-tickets/bot/wiki#configuation <--

"Configuation" should be "Configuration"

I know it's a silly mistake, but I wanted to tell you to fix it because a correctly written text is more professional for your project.

Is your feature request related to a problem? Please describe.
When developing on the bot, especially being new to the codebase, it may help to have tooltips with classes and functions which code editors have built-in. As there is not any documentation, people developing for the project and customising their bot may struggle to understand what is going on.

Describe the solution you'd like
By adding JSDocs to the functions, code editors such as VSCode are able to provide API documentation.
This wouldn't be difficult to implement, however, it would need to be updated whenever a change was made to the code in order to stay up to date. I don't at all mind working on this, as I know it may seem like a tedious task, but efforts will be nullified if they don't stay up to date.

Describe alternatives you've considered
The alternative is that it stays as it is. However, providing (even vague) documentation can help inspire more contributors to work on the bot, as well as giving a helpful reminder to anybody already working on the bot.

Additional context

Describe the bug
Bot just does not work

To Reproduce
Steps to reproduce the behaviour:
Setup bot?

Expected behavior
Bot should work

Screenshots

Additional context

Bot starts fine but when ever i run a command it errors out console log follows:
[03:10:02 | INFO] Authenticated as Novus Networks Dev#6711 [03:10:02 | INFO] 'ADMINISTRATOR' permission has been granted [03:10:24 | INFO] dahpr0gam3r#2405 used the 'new' command [03:10:24 | ERROR] TypeError: fields.flat is not a function at Function.normalizeFields (/home/ubuntu/bots/DiscordTickets-master/node_modules/discord.js/src/structures/MessageEmbed.js:450:8) at MessageEmbed.setup (/home/ubuntu/bots/DiscordTickets-master/node_modules/discord.js/src/structures/MessageEmbed.js:78:91) at new MessageEmbed (/home/ubuntu/bots/DiscordTickets-master/node_modules/discord.js/src/structures/MessageEmbed.js:18:10) at embedLikes.map.e (/home/ubuntu/bots/DiscordTickets-master/node_modules/discord.js/src/structures/APIMessage.js:166:40) at Array.map (<anonymous>) at APIMessage.resolveData (/home/ubuntu/bots/DiscordTickets-master/node_modules/discord.js/src/structures/APIMessage.js:166:31) at TextChannel.send (/home/ubuntu/bots/DiscordTickets-master/node_modules/discord.js/src/structures/interfaces/TextBasedChannel.js:166:62) at guild.channels.create.then (/home/ubuntu/bots/DiscordTickets-master/src/commands/new.js:121:34) at process._tickCallback (internal/process/next_tick.js:68:7)

23:36:38 | LOGGER] Initialising logger (v2.0.5)
[23:36:38 | LOGGER] Preparing log file ("./logs/2020-10-16.log")
[23:36:39 | INFO] Connecting to MySQL database...
[23:36:39 | INFO] > Loaded debug event
[23:36:39 | INFO] > Loaded error event
[23:36:39 | INFO] > Loaded message event
[23:36:39 | INFO] > Loaded messageDelete event
[23:36:39 | INFO] > Loaded messageReactionAdd event
[23:36:39 | INFO] > Loaded messageUpdate event
[23:36:39 | INFO] > Loaded rateLimit event
[23:36:39 | INFO] > Loaded ready event
[23:36:39 | INFO] > Loaded warn event
[23:36:39 | INFO] > Loaded -add command
[23:36:39 | INFO] > Loaded -close command
[23:36:39 | INFO] > Loaded -delete command
[23:36:39 | INFO] > Loaded -help command
[23:36:39 | INFO] > Loaded -new command
[23:36:39 | INFO] > Loaded -panel command
[23:36:39 | INFO] > Loaded -remove command
[23:36:39 | INFO] > Loaded -rename command
[23:36:39 | INFO] > Loaded -stats command
[23:36:39 | INFO] > Loaded -tickets command
[23:36:39 | INFO] > Loaded -topic command
[23:36:39 | INFO] > Loaded -transcript command
[23:36:39 | INFO] Loaded 9 events and 12 commands
[23:36:39 | WARN] An error was not caught
[23:36:39 | WARN] Uncaught Error [TOKEN_INVALID]: An invalid token was provided.
[23:36:39 | ERROR] Error [TOKEN_INVALID]: An invalid token was provided.
at Client.login (/home/container/node_modules/discord.js/src/client/Client.js:205:52)
at Object. (/home/container/src/index.js:163:8)
at Module._compile (internal/modules/cjs/loader.js:1251:30)
at Object.Module._extensions..js (internal/modules/cjs/loader.js:1272:10)
at Module.load (internal/modules/cjs/loader.js:1100:32)
at Function.Module._load (internal/modules/cjs/loader.js:962:14)
at Function.executeUserEntryPoint [as runMain] (internal/modules/run_main.js:72:12)
at internal/main/run_main_module.js:17:47
[23:36:39 | WARN] An error was not caught
[23:36:39 | WARN] Uncaught SequelizeConnectionRefusedError: connect ECONNREFUSED 127.0.0.1:3306
[23:36:39 | ERROR] SequelizeConnectionRefusedError: connect ECONNREFUSED 127.0.0.1:3306
at ConnectionManager.connect (/home/container/node_modules/sequelize/lib/dialects/mysql/connection-manager.js:116:17)
at processTicksAndRejections (internal/process/task_queues.js:93:5)
at async ConnectionManager._connect (/home/container/node_modules/sequelize/lib/dialects/abstract/connection-manager.js:318:24)
at async /home/container/node_modules/sequelize/lib/dialects/abstract/connection-manager.js:250:32
[23:36:39 | WARN] An error was not caught
[23:36:39 | WARN] Uncaught SequelizeConnectionRefusedError: connect ECONNREFUSED 127.0.0.1:3306
[23:36:39 | ERROR] SequelizeConnectionRefusedError: connect ECONNREFUSED 127.0.0.1:3306
at ConnectionManager.connect (/home/container/node_modules/sequelize/lib/dialects/mysql/connection-manager.js:116:17)
at processTicksAndRejections (internal/process/task_queues.js:93:5)
at async ConnectionManager._connect (/home/container/node_modules/sequelize/lib/dialects/abstract/connection-manager.js:318:24)
at async /home/container/node_modules/sequelize/lib/dialects/abstract/connection-manager.js:250:32
[23:36:40 | NOTICE] There is an update available for Discord Tickets (v2.0.1 -> v2.1.1)

resize: Time out occurred

Describe the bug
Downloaded and edited example-config.json to config.json filled in all IDs and token but node instantly closed when running index

Hello, can you add option to upload ticket transcripts to pastebin/hastebin? Instead of sending text file to Discord you can just send link to paste/haste and save it to database. Its annoying to download text file when you need to check ticket logs.

Hello can you make guide how to host web portal for logs on replit?

Open New Ticket
I try to create a new ticket and I get an error thinking that I already have one open, where is none.

To Reproduce
Steps to reproduce the behavior:

1. Go to 'channel'
2. Type '!new test (or anything)'
3. See error 'You already have an open ticket.'

Screenshots
https://i.imgur.com/AyXJ5UB.png

So im trying to host my bot on pterodactyl panel and im struggling a bit on what goes where was just wondering if you could help quickly? Im quite new to hosting online

Is your feature request related to a problem? Please describe.
Nope.
Describe the solution you'd like
This command would close every single ticket that is currently open. Another command that could go with this would be (prefix)deleteall. This would delete every single ticket.

Describe alternatives you've considered
N/A
Additional context
N/A

After install and first running the bot, I'm receiving the following error.

`[11:23:48 | WARN] An error was not caught
[11:23:48 | WARN] Uncaught TypeError: Cannot read property 'member' of undefined
[11:23:48 | ERROR] TypeError: Cannot read property 'member' of undefined
at Object.execute (/root/DiscordTickets/src/events/ready.js:37:44)
at Client. (/root/DiscordTickets/src/index.js:132:68)
at Client.emit (events.js:315:20)
at WebSocketManager.triggerClientReady (/root/DiscordTickets/node_modules/discord.js/src/client/websocket/WebSocketManager.js:431:17)
at WebSocketManager.checkShardsReady (/root/DiscordTickets/node_modules/discord.js/src/client/websocket/WebSocketManager.js:415:10)
at WebSocketShard. (/root/DiscordTickets/node_modules/discord.js/src/client/websocket/WebSocketManager.js:197:14)
at WebSocketShard.emit (events.js:315:20)
at WebSocketShard.checkReady (/root/DiscordTickets/node_modules/discord.js/src/client/websocket/WebSocketShard.js:475:12)
at Object.module.exports [as READY] (/root/DiscordTickets/node_modules/discord.js/src/client/websocket/handlers/READY.js:20:9)
at WebSocketManager.handlePacket (/root/DiscordTickets/node_modules/discord.js/src/client/websocket/WebSocketManager.js:384:31)

`