Slack inviter is broken about common HOT 11 OPEN

@mattwynne you're the workspace owner on Slack, I don't have sufficient permissions to dig into this.

from common.

@mpkorstanje from what I can see you're also a workspace admin.

From a brief look at this, it seems like it's probably a symptom of our Slack account being downgraded, that there's a limit on the number of "apps" of which https://communityinviter.com counts as one.

I've removed a few, and it seems I was able to add the community inviter integration again.

from common.

@sebrose could you ask your friend to try again?

from common.

I'm an admin, but not an owner. And that's the level needed to deal with plugins.

from common.

I'm an admin, but not an owner. And that's the level needed to deal with plugins.

Ah I didn't spot that. OK I've made you a Workspace Owner. I did the same for @davidjgoss while I was at it.

from common.

Okay. It looks the token the inviter uses is expired. But I'm not sure which token that might be.

It could be:

• The slack inviters app token
• The token from Matts now disabled SmartBear account

Either way, granting the app permissions doesn't work.

It does look like we have a large number of inactive users though. We could prune those.

Options to try:

• mail the community inviter devs and see if they can help trouble shoot.

I also looked at some alternatives:

Slack does offer the ability to send invite links, but they can only be used by a limited number of people. So I'm starting to understand why people use Discord for tech support these days. It is at the moment offering a better service for free. ;)

from common.

I've mailed community inviter people. Let's see what comes of that.

from common.

We could use "share an invite link" from https://slack.com/help/articles/201330256-Invite-new-members-to-your-workspace for now. It will need updating once we've had 400 sign-ups though.

from common.

It might be worth a Slack admin other than me visiting https://communityinviter.com/, connecting to our Slack, creating a URL and testing it out. Maybe my account's token has gone stale somehow.

from common.

It might be worth a Slack admin other than me visiting

Did that already.

from common.

Didn't try deleting the inviter and connecting it again. But let's hold off on that until the people behind the inviter can mail back.

from common.