This is an agent notification app.
It has two goals:
- demonstrating a possible usage of the
notify
endpoint of ZAM, - broadcasting messages to signed-in agents.
Only administrators can broadcast messages. They can send them to everybody, or just target a few groups.
The messages can use a restricted subset of Markdown:
- links
- images
- bold
- italic
- level 3 header
Also, URLs are detected and automatically turned either into a link or an image.
Reviews and pull requests are more than welcome!
This app is deployed using ZAT via Samson on staging (link for Zendesk deployers).