• Oversight Services Now Offered for All Installs and Upgrades
• Supported Migration Paths

Note

As part of our continued focus on our customers, we are now offering oversight services for all on-premise installs and upgrades. Your Technical Account Manager (TAM), in conjunction with our support organization and Professional Services [where applicable], will work with you to:

• Assess your environment to ensure it is configured correctly

• Review your infrastructure to validate the appropriate storage capacities are available

• Review and provide recommendations for backing up your Sysdig data

• Work with you to ensure our teams are ready to assist you during the install and upgrade process

• Provide the software for the install

• Be available during the process to ensure a successful deployment

You can always review the process in the documentation.

If you are a new customer looking to explore Sysdig, please head over here to sign up for a trial on our SaaS Platform. Alternatively, you can contact us here.

In general, Sysdig tests and supports direct upgrade from five releases back to the current version. Release-specific requirements are listed in the table below.

See docs.sysdig.com for the rest of the migration table.