chatwoot / ios-sdk Goto Github PK

@pranavrajs commented on Thu Sep 02 2021

Todo:

• List of APIs and their documents to be shared with Shamsu. (@sojan-official)
• Design mocks/wireframes for him to work. (@pranavrajs)
• Account on staging to test and work on the APIs
• Create a list of tasks/milestones for the task
• Spec out the functions and input for SDK.

@pranavrajs commented on Fri Sep 03 2021

• Native SDK for iOS should support all the features supported by the web-widget. The expected features for the SDK are as follows:
  • Initialization: Allow users to initialize the SDK with a Host, an inbox identifier, language.
  • Conversations: Allow the users to support more that one conversation in the widget and respond to them simultaneously.
    • Once a conversation is resolved, based on the configuration, the conversation may or may not be reopened.
    • Notify the user on new messages if the app is closed/minimized.
    • Provide a notification badge option to display how many unread messages are available.
    • Message Types: (Upload and render)
      • V1:
        • Text - Should support markdown
        • Image
        • Audio
        • File
        • If none of these, use a fallback that the message type is not supported.
      • V2:
        • Options message
        • Form message
        • Input box
        • Card message
        • Article Message
        • CSAT Message
  • Contact:
    • There are 3 types of contacts: Anonymous, Users set by SDK, Users authenticated by identity validation.
      • setUser method which accepts the user attributes along with the identifier.
    • Allow adding tags to the contact. setContactLabel method should be exposed.
    • Allow adding custom attributes to the contact using setCustomAttributes method.
  • Display "Powered by Chatwoot" at the bottom.
  • Support i18n as we have it in web widget.
• Open questions:
  • Do we need to support business hours?
  • Do we need to support pre-chat form?
  • Do we need to support email collect box?

@pranavrajs commented on Fri Sep 03 2021

list	conversation

Add README.md file and add the following details

• Installation steps (How to initialize the SDK with a Host, an inbox identifier, language.)
• Supported iOS version
• How to set installation URL
• How to set the contact details
• How to add custom attributes
• Remove all hard coded values from https://github.com/chatwoot/ios-sdk/blob/main/chatwoot/chatwoot/Constants/Constants.swift
• How to run this project
• How to release this project

The length of a message can be up to 10,000. Update the logic and the UI to change it from 140 to 10,000.

The blue color seems to hardcoded, this can be a setting in the inbox.

Blockers:

• https://github.com/chatwoot/customer-requests/issues/1
• #5
• #4
• #3
• #6
• #7
• #8
• #9
• #10
• #11
• #12
• #13
• chatwoot/chatwoot#4376
• #14

• How are the message grouped right now? Is grouped by the minute?

Also, please check if the message is properly centred vertically in the message bubble.

• Add the option to add user attributes via SDK initialization
• Remove hard codes values from create contact API

chatwoot/chatwoot#4376

The inbox name and availability seems to be hard-coded, use the values from the API.