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CustomerServiceAI

智能客服

demo

一个客服系统的demo

Reference

  1. python 使用gensim和pickle包,模拟智能客服系统
  2. 填槽与多轮对话 | AI产品经理需要了解的AI技术概念
  3. Chatbot中的填槽(Slot Filling)
  4. todo: 意图树 搜索意图树相关的内容 基于此开始看起
  5. 基于机器学习的阿里智能助理

一个客服系统的demo

实现功能

  1. 打电话给候选人
    • 确认候选人
    • 是否有求职意向
    • 微信号是不是手机号

运行

运行环境python3

  1. 编译proto, python -m grpc_tools.protoc -I. --python_out=. --grpc_python_out=. ./candidate_info.proto
  2. 启动Server, python chatbot_server.py start server
  3. 启动Client, python chatbot_client.py, 如果要用语音版本,请运行 python chatbot_client_speech.py start client

效果

效果

freeswitch + mrcp server

  1. mrcp-plugin-with-freeswitch
  2. 接入百度语音的mrcp server

闲聊式机器人

  1. github连接

子目录

asr, 语音识别子模块,asr/asr_correction,利用transformer训练语言模型对语音识别的语句进行修正。

customerserviceai's People

Contributors

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