carmenpmoreno / fairfax-m4-your-calls-app Goto Github PK

Yours Calls is a web app to register the phone calls that receive the employees from Interacso, the company we are working for. It includes a call history, call statistics and slack notifications.

This is a inheritated project. The original project included these features:

1. Phone calls registry and call history availability.

2. Saved information about the call.

3. Automatic notifications with the registered call data through Slack.

4. This functionality works using a private OAuth Access Token that is provided by Slack.

    As it is private, it has been stored in a file called .env.local and then added to the .gitignore folder. 
   
     - Example: REACT_APP_SKEY=xoxp-xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
   

In “Your Calls 2.0” we add new funcionalities on the Single Page Application, in order to use it to make business decisions:

5. New field in the form to record the mood of the client during the call (good, neutral or bad)

6. New Statistics screen where we can filter the data by date.

7. Two new graphics: one for the mood of the clients and another one for the number of calls on that period of time.