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Comments (10)

mirkobrombin avatar mirkobrombin commented on June 14, 2024 1

Thanks for reporting

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mirkobrombin avatar mirkobrombin commented on June 14, 2024 1

Imo this is one of the hardest app to debug

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Scaldabagno avatar Scaldabagno commented on June 14, 2024 1

Hello, just to revive the thread.

I have tried to install the .exe in a bottle switching from soda 7.0.9 to ProtonGE-8.3 and it works fine both the installation and games.
With soda 7.0.9 it keeps having the crash problem.

WARNING: If you switch a bottle from a "wine engine" to another you could lose saves from some EA games that do not have the cloud save feature, plus some incompatibility can happen.
Therefore it's better to create a new bottle just for Amazon games

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williamd1k0 avatar williamd1k0 commented on June 14, 2024

Is there any way to help with this issue, like debug logs, etc?

So far I was able to install and start the launcher but it crashes after a few seconds.

image

Terminal output:

esync: up and running.
wine: Using setpriority to control niceness in the [-11,11] range
002c:err:wineboot:process_run_key Error running cmd L"C:\\windows\\system32\\winemenubuilder.exe -a -r" (2).
00d4:err:kerberos:kerberos_LsaApInitializePackage no Kerberos support, expect problems
0128:err:xrandr:xrandr14_get_adapters Failed to get adapters
0130:err:xrandr:xrandr14_get_adapters Failed to get adapters
0108:err:kerberos:kerberos_LsaApInitializePackage no Kerberos support, expect problems
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Amazon.Radium.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Amazon.Fuel.Common.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Amazon.Fuel.AppCore.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Amazon.Common.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Autofac.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Amazon.Auth.Map.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Amazon.Fuel.Plugin.PlatformServices_Windows.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Amazon.Fuel.Plugin.Metrics.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Clients.Amazon.SushiEel.dll" cannot be loaded
0100:err:kerberos:kerberos_LsaApInitializePackage no Kerberos support, expect problems
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Serilog.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Serilog.Enrichers.Thread.dll" cannot be loaded
01b4:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"System.Reactive.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"mscorlib.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Polly.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Sonic.Authentication.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Amazon.Radium.IpcWrapper.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Amazon.Fuel.Plugin.Entitlement.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Amazon.Fuel.Plugin.Persistence.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Amazon.Fuel.SecureStorage.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Amazon.Fuel.Plugin.InstalledGames.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Amazon.Fuel.Plugin.Download.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Amazon.Fuel.Plugin.Uninstall.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Amazon.Fuel.Plugin.GamePrereqInstaller.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Amazon.Fuel.Plugin.Library.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Amazon.Fuel.Plugin.Launcher.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Amazon.Fuel.SoftwareDistributionService.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"AmazonGamesWD.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Amazon.Fuel.Patching.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Equ.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Microsoft.EntityFrameworkCore.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Amazon.Fuel.Manifest.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Amazon.Fuel.Plugin.TwitchUserStorage.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"AmazonUserStorage.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Plugin.GameSessionStorage.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Clients.Twitch.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Clients.TwitchPrime.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Amazon.Fuel.Plugin.Notifications.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Amazon.Fuel.Plugin.AmazonTokenManagement.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Amazon.Fuel.Plugin.TwitchTokenManagement.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Microsoft.Windows.SDK.NET.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"WinRT.Runtime.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"BouncyCastle.Crypto.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Newtonsoft.Json.dll" cannot be loaded
0108:err:combase:RoGetActivationFactory Failed to find library for L"Windows.UI.ViewManagement.UIViewSettings"
0108:err:combase:RoGetActivationFactory Failed to find library for L"Windows.UI.ViewManagement.UISettings"
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Amazon.Bindings.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"System.Data.SQLite.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Amazon.Fuel.Coral.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Microsoft.Data.Sqlite.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Microsoft.Extensions.Logging.Abstractions.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Microsoft.Extensions.DependencyInjection.Abstractions.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Microsoft.Extensions.DependencyInjection.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Microsoft.EntityFrameworkCore.Abstractions.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Microsoft.Extensions.Caching.Abstractions.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Microsoft.EntityFrameworkCore.Relational.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Microsoft.EntityFrameworkCore.Sqlite.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Microsoft.Extensions.Logging.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Microsoft.Extensions.Options.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Microsoft.Extensions.Caching.Memory.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Microsoft.Extensions.Primitives.dll" cannot be loaded
01f4:err:kerberos:kerberos_LsaApInitializePackage no Kerberos support, expect problems
021c:err:kerberos:kerberos_LsaApInitializePackage no Kerberos support, expect problems
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Microsoft.Extensions.Configuration.Abstractions.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Google.Protobuf.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"SQLitePCLRaw.core.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"SQLitePCLRaw.batteries_v2.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"SQLitePCLRaw.provider.dynamic_cdecl.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"SQLitePCLRaw.nativelibrary.dll" cannot be loaded
01ac:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Plugin.Networking.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Amazon.Localization.dll" cannot be loaded
0100:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"System.Management.dll" cannot be loaded
02ac:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Amazon.Tools.BufferedIPC.dll" cannot be loaded
02ac:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"Amazon.Tools.SimpleIPC.dll" cannot be loaded
02ec:err:kerberos:kerberos_LsaApInitializePackage no Kerberos support, expect problems
0220:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"GraphQL.Primitives.dll" cannot be loaded
0220:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"GraphQL.Client.dll" cannot be loaded
0220:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"GraphQL.Client.Abstractions.dll" cannot be loaded
0220:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"GraphQL.Client.Serializer.Newtonsoft.dll" cannot be loaded
0220:err:module:fixup_imports_ilonly mscoree.dll not found, IL-only binary L"GraphQL.Client.Abstractions.Websocket.dll" cannot be loaded
0368:err:kerberos:kerberos_LsaApInitializePackage no Kerberos support, expect problems
0264:err:esync:__esync_wait_objects Polling on fd 180 returned 0x20.
0194:err:ole:ifproxy_release_public_refs IRemUnknown_RemRelease failed with error 0x800706ba

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mirkobrombin avatar mirkobrombin commented on June 14, 2024

mscoree.dll not found seems like it need dotnet or mono at least

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williamd1k0 avatar williamd1k0 commented on June 14, 2024

I just tried a clean install (the previous one was a bit messed up with multiple .net and vcredist versions, also using wine-GE-7-20 instead of the default runner).

Steps:

No config changes, using vaniglia-6.21 runner.

  1. Installed only the mono dep.
  2. Installed the launcher (AmazonGamesSetup.exe) with no problems.
  3. Tried starting the launcher but it crashes as soon as it tries to instantiate a window.

image

backtrace.txt
terminal-output.txt

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williamd1k0 avatar williamd1k0 commented on June 14, 2024

Actually, if I close the "Program Error" popup, the launcher continues to boot, the login page appears, and I'm able to log in if I'm fast enough (because the window crashes and closes after a few seconds, just like I described earlier).

Note: This popup was not showing up when I was using wine-ge-7-20.

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williamd1k0 avatar williamd1k0 commented on June 14, 2024

So the "Program Error" popups seem to be related to DXVK, disabling it makes the error popups disappear.
The crash after a few seconds still happens, so the real problem seems to be indeed related to .NET dlls, I just don't know exactly what to do next.

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williamd1k0 avatar williamd1k0 commented on June 14, 2024

I just tried running it with GE-Proton8-3 and it seems to work fine (but only with Discrete Graphics disabled).

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Scaldabagno avatar Scaldabagno commented on June 14, 2024

I just tried running it with GE-Proton8-3 and it seems to work fine (but only with Discrete Graphics disabled).

Mmmmm strange, I have it enabled and it gives me no problem. Probably it's because I'm on steamdeck and it should not make any difference if it's enabled or not.

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