Comments (6)
Pardon my ignorance, but should your files just be dumped into the /plugins directory for osTicket? What is the proper installation and running of your programs? Can I install them anywhere on the web-server and create a cronjob for it?
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@Pietro-Aretino you don't need to use crontab. This plugin installing in osticket admin pannel (/contact/scp), then it runs automatically on create ticket event.
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hi
great mod so far for this feature, however it breaks the email pull function as mentioned above. Any idea if this has been fixed or can be fixed? I managed to install on the latest 1.10 release.
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found your post now ( Pietro-Aretino ) to work in 1.10 - thank you all, works perfectly.
http://osticket.com/forum/discussion/92292/auto-assign-tickets-based-on-time-of-day-cronjob
Also, if you want this functioning and running on your osTicket 1.10.1, simply modify the code in spreader.php on line 25 from "model.created." to "ticket.created", and the auto-assignment should function just fine with no errors.
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Thanks @Pietro-Aretino and @Nimeshin.
I've done changes in this repo. Next time you're able to create PR with your fix. Anyway, thanks for your fix!
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