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Stream incorrect or unsupported! AmazonS3 Storage exception: The specified key does (truncated...)

Message: [400] Client error: POST https://api.aspose.cloud/v3.0/3d/saveas/newformat?name=16118387621072555290_html-test-temp.html&newformat=pdf&newfilename=testfilepdf.pdf&IsOverwrite=false resulted in a 400 Bad Request response: {"error":{"code":"error","message":"Stream incorrect or unsupported! AmazonS3 Storage exception: The specified key does (truncated...)
https://prnt.sc/ujsole

Error: PostConvertByFormat. Parameters: name 'My Files\16118387621072555290_html-test-temp.html', newformat 'pdf', newfilename 'testfilepdf.pdf', IsOverwrite 'False'. Exception: Stream incorrect or unsupported! Can't handle this file format.

$threedApi->postConvertByFormat('16118387621072555290_html-test-temp.html','pdf','testfilepdf.pdf');

i’m also tried to convert a simple html file to pdf file but get same error
can you explain why i’m getting AmazonS3 Storage exception error.
i’m using aspose cloud storage

getting error while convert file by option
method : testPostConvertByOpt


i checked method is not exist in any file