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Comments (3)

arvvoid avatar arvvoid commented on May 28, 2024

Hello tnx for reporting. You posted only a partial log, missing any useful information. Please recreate the problem, start a show with working subtitles and then one where the subtitles don't work with debug loggin enabled, and post a full debug log.

Like stated in the README:

PLEASE IF YOU ARE REPORTING AN ISSUE PROVIDE Kodi Debug Logs: https://kodi.wiki/view/Log_file/Easy . Without a full log is difficult or impossible to guess what's going on.

from plugin.video.hbogoeu.

awdAvenger avatar awdAvenger commented on May 28, 2024

Sorry for that, heres a full log:

https://paste.ubuntu.com/p/vxzrNJp2Jv/

The first show I started was The Handmaid's Tale, S03E01 (at around 07:14:27.946 in the log), where the subtitles work fine.

Then I started The Office S04E02 (~07:14:52.730) where the subtitles does not work.

I just ran the shows for 20-30 seconds to see if the subtitles worked or not.

Thank you for you assistance.

from plugin.video.hbogoeu.

arvvoid avatar arvvoid commented on May 28, 2024

Found the problem

2019-07-22 07:14:52.622 T:140498547226368 DEBUG: [plugin.video.hbogoeu] Force subtitles enabled, downloading and converting subtitles in: /home/avenger/.kodi/userdata/addon_data/plugin.video.hbogoeu/subs/1f10ced-0049ef2147c/ 2019-07-22 07:14:52.623 T:140498547226368 DEBUG: [plugin.video.hbogoeu] Processing subtitle language code: en_hbon URL: https://static.hbonordic.com/1f10ced-0049ef2147c/fbbcdf16b5154f2e9f6ee0bcb5471912.xml 2019-07-22 07:14:52.725 T:140498547226368 DEBUG: [plugin.video.hbogoeu] Unexpected error in subtitles processing 2019-07-22 07:14:52.725 T:140498547226368 DEBUG: [plugin.video.hbogoeu] Play url: <xbmcgui.ListItem object at 0x7fc8a83924e0>

The ttml to srt converter fail for The Office. It looks like the subtitles for the Office are provided in a slightly different format...
Will investigate deeper when I catch some extra time.

THE OFFICE SUBTITLES: https://static.hbonordic.com/1f10ced-0049ef2147c/fbbcdf16b5154f2e9f6ee0bcb5471912.xml

HANDMAIDENS TAIL SUBTITLES (STANDARD TTML like other shows): https://static.hbonordic.com/1f10ced-010ff6e04f2/86b1578be5644cf2ae1c4f4bd97ce9a9.xml

from plugin.video.hbogoeu.

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