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Comparison: TaxAssist Accountants vs. Success Tax Professionals (STP) vs. H&R Block vs. ITP Australia

Aspect TaxAssist Accountants Success Tax Professionals (STP) H&R Block ITP Australia
Business Focus Provides accounting, tax, and advisory services to small businesses (turnover less than $4 million). Offers tax, accounting, BAS, and advisory services to individuals, businesses, partnerships, and SMSFs. Specializes in personal tax return preparation and advisory services for individuals and small businesses. Specializes in personal and business tax return preparation, including bookkeeping, sole traders, and partnerships.
Franchise Model Shopfront model with strong community ties; franchisees hold majority ownership (60% of shares). Flexible model with options for home-based, mobile, or office-based services; full-time and part-time structures available. Traditional franchise with brick-and-mortar locations, following a proven system developed over decades. Shopfront model with strong brand recognition; franchisees operate from physical offices with comprehensive support.
Initial Investment $50,000 plus GST for a new territory; option to acquire existing practices. $0 - $15,000 depending on the purchase category, with tax-deductible franchise fees. Franchise fee ranges from $35,000 to $100,000 depending on location and territory size. Minimum setup cost of $48,000, with ongoing payments ranging from $20,350 to $185,000 depending on location.
Training and Development 43 days of initial training covering tax, accounting, marketing, and business development; ongoing professional development. Ongoing training, workshops, and mentoring provided for both tax agents and non-tax agents. Comprehensive initial training (up to 12 weeks) on tax preparation, marketing, and customer service; ongoing support provided. Ongoing training and support provided, including marketing, promotional materials, and guidance from experienced professionals.
Revenue Potential Expected turnover between $300,000 and $500,000 after five years, with increasing profitability. Non-tax agents must meet minimum performance targets starting from $15,000 in the first year. Average franchise revenue ranges from $150,000 to $500,000+ depending on the location. Franchisees can expect high-reward potential with income depending on client base and territory size.
Marketing and Lead Generation Shopfront visibility and digital marketing (SEO, Google Ads, social media) supported by TaxAssist's marketing team. Centralized marketing support and local advertising campaigns; franchisor provides lead generation support. Strong national marketing campaigns (TV, radio, digital) with an established brand presence. Established national marketing campaigns, including digital and traditional media, to drive brand visibility.
Franchise Fees Ongoing fees based on revenue; details not explicitly mentioned. Franchise fees range between 10% to 25%, depending on franchisee type (tax or non-tax agent), capped at $30,000 annually. Franchise royalty fees typically around 15% of gross revenues, plus advertising fees. Ongoing franchise fees based on revenue, with a range of $20,350 to $185,000 depending on location.
Client Base Primarily small businesses, including sole traders, partnerships, and companies. Individuals, businesses, partnerships, SMSFs; broad range of clients including wealth generation and advisory services. Primarily individuals seeking tax return preparation services, with some small business clients. Individuals and businesses, including sole traders, partnerships, and companies, with services such as bookkeeping and SMSFs.
Support Systems Comprehensive technical support, business development, and IT systems, including cloud-based accounting platforms like Xero. Provides technical assistance, ongoing mentoring, and access to resources for both tax and non-tax agents. Full support system, including proprietary tax preparation software, marketing, and dedicated franchise support. Full support for franchisees, including access to a network of tax professionals, training, and IT systems.
Exit Strategy Franchisees build a valuable asset and can sell the practice for 0.8 to 1.4 times annual billings. Franchisees can sell their practice or rebrand and operate independently after paying an exit fee. Franchisees can sell their location or practice to a new franchisee with corporate approval. Franchisees can sell their business; details on compensation for goodwill depend on franchise agreements.
Target Market Small business owners seeking accounting and advisory services. A mix of individuals, small businesses, trusts, SMSFs; advisory work is a key part of services. Focus on individual taxpayers and small business owners looking for tax return and advisory services. Primarily individuals and small businesses seeking tax return preparation and related financial services.
Technology Cloud-based platforms and access to Xero for efficient operations and superior client service. Emphasizes the use of digital tools for accounting, tax preparation, and marketing; includes IT support. Proprietary tax software and technology solutions for managing client returns. Proprietary tax software systems to assist in tax preparation and financial management.
Professional Development Ongoing professional development support through TaxAssist’s network. Professional development programs tailored for both non-tax agents and tax agents, helping them gain tax agent status. Continuous professional development programs and annual tax law updates for franchisees and staff. Ongoing professional development, with updates on tax law, financial planning, and customer service skills.
Unique Offering Franchisees have majority ownership of the business with a focus on building a local presence through shopfronts. Non-tax agents can work under the supervision of a tax agent while gaining experience and achieving full tax agent status. Extensive experience in the tax preparation industry with a well-known national brand. Established for over 50 years with strong brand recognition and a large client base of over 300,000 Australians.
Franchise Term 20-year franchise term with an option to renew or exit at the end of the term. 20-year term with the ability to sell or rebrand and operate independently. 10-year franchise agreements with an option to renew; resale requires approval. Standard franchise term of 5 or more years, with an option for renewal; subject to franchise agreement conditions.

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