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howtounmute.com's Introduction

howtounmute.com

How many engineers does it take to unmute a conference system? A lot. Here's a repo of how to unmute!

I've been working remotely now, from home, for over half a decade. I work in my home office, from cafes, from my tethered mobile, basically anywhere I can be productive and not feel like a phony.

Here's the thing, though. I have to go to meetings, and I spend 15 minutes of those meetings waiting for YOU (yes, you, there) to unmute your mic, setup your cam, mess around with your internet, and generally waste the remote worker's (yes, me, here) time.

So, as a customer service to the internet, I present.

That domain points directly to this post. Please, tell your friends family and clients.

Why not include http://howtounmute.com as a link in your meetings?

Is your mic muted?

Using Skype?

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See that circled icon? That's a muted microphone. Click to unmute.

Using Lync?

In Lync, this means your cam and mic are turned off.

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Click the left one to unmute! Click the right one to turn on your cam! You can also use the "Win+F4" global hotkey to unmute Lync.

Using Microsoft Teams?

During a meeting, all meeting controls are located at the bottom of the screen. If you don't see them, move your mouse a little and they will appear. That second icon from the left controls your microphone.

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The team behind Teams also do a great little thing and show "Your microphone is muted" prominently if you start talking while on mute. No more chatting away for ages before you realise no one heard you.

For those multi-taskers amongst us, if you hop out of the main meeting view to go and check on your chats or channels, you still get easy access to the meeting & audio controls in the small preview window that appears in the top left of the app.

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You can also use the Ctrl + Shift + M keyboard shortcut anywhere in Teams to toggle mute.

If you find other can't hear you even after unmuting, the first thing to check is that you have the right input device selected inside Teams. To access device settings, click on your display picture, and choose the Settings option. On the Devices tab, you can select the device currently being used as your microphone.

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Using Google Hangouts?

The unmute button is at the top of the hangout.

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Click the little Settings Gear to select your microphone and speakers from within Google Hangouts.

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Using Webex?

When joining Webex, you will see options for your microphone and camera, or the option to get dial in information.

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In Webex, this means your microphone is turned off. Click to unmute.

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These option may look slightly different, including a button to toggle participants and chat, depending on if your cursor is near the bottom area of Webex window.

Using Zoom?

The unmute button is in the bottm left corner of the Zoom window.

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Click the little chevron, near the microphone button in the bottom left corner, and select Audio Settings to configure your microphone and speakers from within Zoom.

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Using Some Weird old Adobe Flash-based Web Conferencing Thing?

Seriously, stop. What's wrong with you? Then, right click on the box where the app is running and click Settings...

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You can select your Microphone and see the bar move on the right, indicating it can hear you.

Wait, did you select the right microphone globally?

Most apps let you select microphones within the app. You can also set your preferred mic globally.

Which mic am I using? Right click on the little speaker near the clock and select "Recording Devices."

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Some machines have more than one microphone. Windows lets you set a "Default Communications Device" for calls like Skype, and this is different from the "Default Device" for regular audio apps like Audacity. Right click to set your default.

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PRO TIP: Tap your microphone (or where you think it is) to confirm where you THINK it is. Watch the green bars move.

Applications can also select their individual preferred microphone. Here's Tools | Options in Skype. See how I can select where I want my audio output to go? And where I want my input to come from?

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Got a Mac?

That's cool. Type "Sound" into Spotlight and open your settings. Note you can see your input volume, your preferred input devices and preferred output device.

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Got a physical phone?

There is VERY likely a microphone mute button on the phone. Familiarize yourself with the phone's buttons and try this one.

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Maybe you have a headset? Does it have a mute button? Maybe you bumped it.

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Call to AUDIBLE ACTION

If you take 5 to 10 minutes NOW to make sure you know how to select your microphone and umute yourself, you will save remote workers everywhere 15 minutes for every 1 hour meeting.

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