Comments (2)
LucMacPaquet
commented on August 12, 2024
Here is more information. The problem is that nothing happens on the AWS side when someone enters a message in the Facebook page (via FB Messenger). I can confirm that as soon as we use tools like Postman, Powerautomate or even the test tool on the FB Dev page, we see the API call arrive and then the Lambda Inbound function trigger. So it seems obvious to me that there is a problem on the FB side. I followed the procedure to be a valid DEV for this app from FB side. (You're a verified admin on this app.).
Do you have a way to troubleshoot what is happening on the FB side?
FYI, I deleted everything from the app in FB Dev to redo it and I have the same problem. I also tried with another FB page without success.
from amazon-connect-message-streaming-examples.
LucMacPaquet
commented on August 12, 2024
Hello. The problem is solved. The bug comes from my misunderstanding of how FB applications work and a lack in the documentation of the blog and the Github page. After having done all the procedure, it is necessary to create roles for test users in the FB application. A text mentions it on the app page, but I hadn't noticed it. Thank you again for your help.
from amazon-connect-message-streaming-examples.
Related Issues (12)
- lib/chat-message-streaming-examples-stack.ts:259:27 - error TS1109: Expression expected. HOT 2
- Errors in outbound lambda function HOT 2
- aws-cdk v1.135.0 breaking changes
- Replies not sent to customer (FB Messenger); Error in Outbound Lambda
- Not support attachment with whastapp integration
- Having a custom phone number
- Add Multiple SMS Numbers
- ChatMessageStreamingExamplesStack constructor error message points to missing Amazon Connect ARN instead of contactFlowId HOT 1
- The signature is not detected correctly because the type is incorrect. HOT 1
- Ensure we don't send customer messages back to the customer. seems to be handled incorrectly HOT 2
- message for the facebook part is not getting transfered to aws connect instance HOT 3
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